Hey I am Ivy

A little about myself

As a single mom and the primary breadwinner for my family, I've thrived in the fast-paced and demanding world of Information Technology (IT) within the Business Process Outsourcing (BPO) industry for over 18 years. This journey has not only equipped me with a deep understanding of IT systems and processes but has also honed my skills in multitasking, problem-solving, and effective communication. My ability to navigate complex technical challenges while balancing the responsibilities of single parenthood speaks volumes about my resilience, adaptability, and unwavering commitment to excellence.

Now, as I transition into the role of a Virtual Assistant, I bring with me a wealth of experience and a steadfast determination to exceed expectations. Leveraging my extensive background in IT, I am well-equipped to provide top-tier virtual support services to clients across diverse industries. Whether it's managing schedules, coordinating meetings, or handling administrative tasks with precision and efficiency, I am dedicated to delivering results-driven solutions tailored to meet the unique needs of each client.

Driven by a passion for continuous growth and a desire to make a meaningful impact, I am committed to delivering exceptional value as a Virtual Assistant. With a keen eye for detail, strong organizational skills, and a customer-centric approach, I am poised to streamline processes, enhance productivity, and contribute to the success of my clients' businesses. As I embark on this new chapter, I am confident in my ability to leverage my expertise, experience, and unwavering dedication to support clients in achieving their goals and unlocking their full potential.

Ivy Cabello Hussin
Caloocan City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Data Entry
Bookkeeping
Administrative task
Customer service
Technical Skills

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2004
B.S Computer Science major in Information Technology

Centro Escolar University

2020 - 2024
Optum Global Solutions
(Healthcare Support)

• Provided support for various software applications, including troubleshooting and
resolving issues related to installation, configuration, and daily use

2016 - 2020
FIS Global Solutions
(I.T Helpdesk)

• Provided support for various software applications, including troubleshooting and resolving issues related to installation, configuration, and daily use

2015 - 2016
Wipro
(I.T Helpdesk)

• Troubleshot hardware malfunctions with clients devices, guiding them through repair or replacement procedures as necessary.

My Services

Customer Service/Admin task

Ensure effective support and satisfaction for customers while maintaining smooth and efficient operations

Data Entry

accurately and efficiently input, update, and manage data within a computer system or database

Bookkeeping

Contribute to the financial stability and success of the organization by maintaining accurate financial records.


Works

Trial Balance and Importi...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Caloocan City,
Philippines


Copyright © Myprofile.ph