2007
BACHELOR OF SECONDARY EDUCATION
UNIVERSITY OF RIZAL SYSTEM
More Info About Me
BPO EMPLOYEE FOR 6 YRS, FURMOM, LOVE TO COOK AND WATCH NETFLIX
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
SAGILITY PH
(CUSTOMER CARE ASSOCIATE)
o Maintaining contacts with customers to ensure accuracy of
benefit plan data
o Explaining changes in benefits to customers, helping them to
understand options
o Answer customer’s phone calls, verifying their data in Xerxes Dos
Software and provide them with the information they needed
o Communicating with customers via phone call and email through
CRM (a software to connect with customers, and different department
within the organization)
o Answer customer’s phone calls, verifying their data in Xerxes Dos
Software and provide them with the information they needed
o Communicating with customers via phone call and email through
CRM (a software to connect with customers, and different department
within the organization)
2015
-
2018
TRANSCOM/THE RESULTS COMPANIES/
(AGENT)
2010
-
2013
YMC GLOBAL INC
(SALES COORDINATOR/HR ADMIN ASST)
o Maintain digital and electronic records of all employees
o Assist with recruitment process by identifying candidates,
performing reference checks, and issuing employment contracts
o Oversee completion of compensation and benefits
documentation
o Process payroll and resolve payroll concerns
o Performs orientation and updates records of new staffs
o Answering employee concerns through emails and phone calls
o Assist in the preparation and organizing of promotional material
or events
o Ensure adequacy of sales-related equipment or material
o Maintains sales records as basis for report
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.