2018
Information Technology
Datamex Institute of Computer Technology
Ladderize Courses
Hey I'm Ivan your Trust Worthy Virtual Assistant
Flexible, Motivated ,Organized And Positive Attitude
Hello, I'm Ivan G Mercado But You Can Call me "Van"
I studied Information System And Technology At datamex institute of computer technology In Cabanatuan City Philippines. I have Experience From my Fast employment's As E-commerce Delivery Personnel. I always use time management to finish the task on time. also compute additional cost which the customer service charge delivery fee , compile accomplishment summaries work under pressure, prepare daily and weekly list of delivery, And monthly summaries report I utilize Microsoft Office product Like Microsoft Excel And Microsoft Word to carry out my job.
I also handle social media account posts, edit photos, and design in my spare time since I find it interesting. I'm practicing my graphic design talents to be very good at it. I now use Canva, but I'm considering learning other photo editing software.
I attended general virtual assistance training.
To perform various duties for you, depending on your needs. Here are some everyday tasks that I can help you with
*Scheduling Appointment
*Email Management
* Web Research
*Data Entry
*Social Media Management
I can help you schedule appointments, meetings, and events, help you manage your email by organizing and responding to them, help you research finding information online, compile data, help with data entry tasks, such as inputting data into spreadsheets or databases, I can help you Manage your social media accounts, by creating a post, scheduling content, and responding to messages and comments.
I am also willing to learn more to provide you with the quality service you deserve.
Please Let me know how I can assist you today.
My Skills and Competencies
Graphic Designer
Facebook ADS Graphics Editor
Social Media Management
Data Entry
Content Creator
Customer Chat Support
Web Researcher
Link building
Certificates
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My Experience and Education
2020
-
2023
Lazada logistic services Philippines
(E-commerce Personnel / Customer Service)
* Checking Parcels in our Warehouse
* Assist the Customer if there is a problem with their package.
* Make sure that the package is returned if there is a problem.
* Drop the package at a different address
* Make Report Day by Day
2018
-
2018
Department Of Education Division Office
(Data Encoder HRMO / Staff)
* encode to the database
* Assist teacher and guide
* organise data put in database and print soft copy
2023
-
2023
Prova
(Trainee (General Virtual Assistant))
I attended General Virtual Assistance Training So that I Can Perform a Variety of duties for you defending on your needs. Here some common task that i can help you with
*Scheduling Appointment
*Email Management
* Web Research
*Data Entry
*Social Media Management
2018
-
2020
Lalamove Logistic company
(E-commerce Logistic Personel)
* checking package
* Contact the owner of the package provided by the company.
*drop the package at a different address.
* make report day by day
2012
-
2016
DMW MotorWorks
(Mechanic)
I kept up-to-date with industry changes, technological advancements, and new repair techniques. I specialize in specific types of vehicles, such as cars, trucks, or motorcycles.
My Services
Facebook ADS
establishing, running, and improving Facebook and Instagram advertising programs to accomplish specific corporate goals.
Chat support (non-voice)
answers consumer queries about online orders, products, problems, or questions in a live chat format using an online
Social Media Management
examining engagement data, spotting customer interaction trends, and organizing digital community-building activities.
Data Entry / Web Researcher
Get information on a wide range of topics by conducting an internet search.
Content Creator
By creating copy for websites, social media, and marketing materials, businesses may promote their goods and services.