2015
Bachelor of Science in Information Technology
University of Eastern Pangasinan
More Info About Me
As an experienced Technical Support Representative with years of industry experience, I bring a passion for resolving problems and a dedication to providing great customer support. My experience in technical assistance has provided me with a strong skill set and a track record of successfully resolving challenging circumstances. With a strong interest in organization, communication, and problem solving, I am eager as a virtual assistant, utilizing my skills to provide efficient and dependable help in a virtual environment.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
Support Ninja
(Technical Support Representative Tier II)
Provides prompt, courteous, and effective assistance to resolve technical problems and address customer inquiries.
2020
-
2021
VXI
(Customer Service Representative – Buy and Sell Department)
Provides assistance to members and sellers
2018
-
2019
Sitel
(Customer Service Representative – Fraud Department)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.