Hey I am Irish

More Info About Me

Goal-oriented and reliable Executive Assistant with strong attention to detail and the ability to manage multiple priorities. Looking to leverage my skills in event planning, client communication, and office management to support senior executives and contribute to the smooth running of operations. Eager to provide comprehensive administrative support to senior leadership, ensuring efficiency, and helping the organization meet its strategic objectives.

Irish Bucaling
Bacolod City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Administrative and Office Management
Attention to Detail
Communication
Time Management
Email Management
Team Collaboration
Organizational Skills
Adaptability and Flexibility
Confidentiality and Discretion

Certificates

GVA
Social Media Management Certificate
Typing Test Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in Business Administration Major in Management

Rizal Technological University

2021 - 2024
STRAIVE (formerly SPi)
(Journal Editorial Office Assistant (Work from home Set-up))

▪ Managed portfolio of assigned journals, ensuring compliance with client requirements are met.
▪ Responds promptly and answers/resolves customer inquiries and complaints.
▪ Investigates and resolve service issues and/or product problems.
▪ Managed customers' database accounts, performed customer verification and processed
applications, orders and requests.
▪ Works with administration: forwards requests and unresolved issues onto the relevant
department
▪ Kept records of customer interactions and actions taken, including transactions, comments,
inquiries and complaints.

2021 - 2021
CONCENTRIX
(Advisor 1, Customer Service Financial Account - Seasonal)

▪ act as a liaison, provide product/services information, answer questions, and resolve any
emerging problems that our customer accounts might face with accuracy and efficiency.
▪ manage account records, process transactions, and analyze financial data

2020 - 2020
CONCENTRIX
(Advisor 1, Customer Service Retail Account - Seasonal)

▪ Assist customer in placing orders
▪ Documents sales by creating or updating customer profile records.
▪ Manages financial transactions.
▪ Processes online payments.
▪ Alerts management of potential security issues.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Calendar and Schedule Management

Organizing and maintaining executive calendars

Communication Management

Acting as a liaison between executives and clients, teams, or external partners


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bacolod City,
Philippines


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