Bachelor of Science in Business Administration Major in Management
Rizal Technological University
Goal-oriented and reliable Executive Assistant with strong attention to detail and the ability to manage multiple priorities. Looking to leverage my skills in event planning, client communication, and office management to support senior executives and contribute to the smooth running of operations. Eager to provide comprehensive administrative support to senior leadership, ensuring efficiency, and helping the organization meet its strategic objectives.
Rizal Technological University
▪ Managed portfolio of assigned journals, ensuring compliance with client requirements are met.
▪ Responds promptly and answers/resolves customer inquiries and complaints.
▪ Investigates and resolve service issues and/or product problems.
▪ Managed customers' database accounts, performed customer verification and processed
applications, orders and requests.
▪ Works with administration: forwards requests and unresolved issues onto the relevant
department
▪ Kept records of customer interactions and actions taken, including transactions, comments,
inquiries and complaints.
▪ act as a liaison, provide product/services information, answer questions, and resolve any
emerging problems that our customer accounts might face with accuracy and efficiency.
▪ manage account records, process transactions, and analyze financial data
▪ Assist customer in placing orders
▪ Documents sales by creating or updating customer profile records.
▪ Manages financial transactions.
▪ Processes online payments.
▪ Alerts management of potential security issues.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Organizing and maintaining executive calendars
Acting as a liaison between executives and clients, teams, or external partners