2019
Bachelor of Science in Medical Technology
Our Lady of Fatima University
More Info About Me
Hi! I'm Iris, your reliable Virtual Assistant.
I plan to approach my role with enthusiasm and dedication. As I have studied Medical Technology, which has given me a strong foundation in critical thinking, problem-solving, attention to every detail, and precision. And throughout my career as a Technical Support and a Microentrepreneur, I have developed a range of skills that I believe will be highly valuable to help busy entrepreneurs and professionals manage their workloads and take care of their daily tasks.
As your Virtual Assistant, I assure you that I will strive to be an asset to the team by providing efficient and accurate support while providing high-quality customer service. I will stay current on industry trends to improve my skill sets to better serve the team, remain organized, and prioritize tasks to meet all deadlines. I am a reliable, team-player possessing a strong work ethic and culture which ensures the success of the company/organization.
Let's work together and make great things happen!
My Skills and Competencies
Collaboration and Marketing & Sales
Social Media Management
Data Entry Expert
Medical Virtual Assistant
Amazon/E-commerce VA
Certificates
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My Experience and Education
2022
-
2023
Concentrix
(Technical Support | Hewlett-Packard)
• Customer service
• Email management for internal/external sources
• Making inbound/outbound calls to follow up on customer inquiries
• Case handling/monitoring
• Sales/upselling of products and services
2019
-
2023
Micro-Entrepreneur
(Operations Manager)
• Product listing on a locally based e-commerce platform (Lazada)
• Inventory tracking of physical and online store stocks
• Managing both the physical and online store’s overall operation
• Balancing costs of operation/finances
• Responding to customer inquiries in a timely manner
My Services
Medical Virtual Assistant
Assist you with your Medical duties including patient engagements, establishing automatic reminders, scheduling and conf
Amazon/E-commerce VA
Specialize in Product Research, Product Listing Optimization, and Expert in Amazon Tools.
Social Media Management
Have solid marketing and sales principles to create effective social media campaigns that drive conversion and revenue.
Data Entry / Web Researcher
I have excellent typing speed and accuracy, with the ability to enter large amounts of data quickly and without errors.