2020
BS Tourism
Olivarez College
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
JDDM
(Cold Caller VA)
Cold call people using a given phone directory to sell products or solicit donations. Answer incoming calls from prospective customers. Use scripts to provide information about product's features, prices etc. and present their benefits. Ask pertinent questions to understand the customer's requirements.
2022
-
2022
Starbucks
(Barista)
A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools.
2020
-
2021
Concentrix
(Technical Support Agent)
Responsible for answering and resolving advanced product technical-support questions received from customers. Assist customers with remote installation of new or to rebuild existing computer's configure hardware, peripherals, services, settings, directories, storage, among others.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.