2019
Accountancy, Business and Management (ABM)
Northlink Technological College, Inc
AU Mortgage Broker Admin Support Enthusiast | Trained in AU Mortgage Operations
Hello, I'm Irene Mae, a dedicated professional with a strong foundation in Australian mortgage processes gained through extensive training, I am eager to transition into a role as an AU Mortgage Broker Admin Support. My background as a Customer Support Representative has honed my communication and problem-solving skills, allowing me to effectively assist clients and collaborate with team members.
Through my training, I have developed a solid understanding of mortgage operations and the importance of providing exceptional support in this field. I thrive in dynamic environments and am passionate about ensuring smooth processes for both clients and colleagues.
My attention to detail and commitment to excellence ensure that I deliver high-quality work, whether it's managing administrative tasks or assisting in the mortgage process. I am excited to leverage my customer service experience and mortgage knowledge to help streamline operations and enhance customer experiences.
I look forward to connecting with industry professionals and exploring opportunities to grow within the mortgage sector.
My Skills and Competencies
Data Entry
Mortgage Process
Customer Service
Lead Generation
Bookkeeping
Cold Calling
Admin Support
Certificates
My Experience and Education
2023
-
2023
Marker Real Estate
(Real Estate Inside Sales Agent)
-Cold Calling both hot and cold leads daily
-Source new sales opportunities through consistent lead follow up via calls, texts and emails
2022
-
2022
Infinity Investment
(Real Estate Appointment Setter)
-Cold Call leads of motivated sellers and ask them details about their property
-Follow up potential sellers and ask them if they are ready to sell
-Manage CRM and update leads in a daily basis
2021
-
2022
Rapid Global Solutions
(Cold Caller VA)
-Cold call leads of insurance agents and set appointment
-Managed CRM and update list of leads in a weekly basis
My Services
Australian Mortgage Broker Support
Assists mortgage brokers from collecting client's information to preparing for home loan submission.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Specializes in helping businesses attract and qualify more potential customers.
Bookkeeping
Analyzing data and recording day-to-day financial transactions and completing the posting process.
Testimonials
Faith Cherryll
Irene was a great addition to the team while she worked with us, she was very hard-working. We are grateful for her time and dedication to the project and wish her the best.