Hi! I am Irene

More Info About Me

I have eight years of experience as a Customer/Technical Service Representative. Graphic design and our growing business have helped me manage our social media platforms from the concept, logo, contents, interaction, and sales that made me gain experience. Additionally, I've enrolled in a paid online classes and formal training to become a virtual assistant to help you get the most out of your time with your business and productivity when it comes to things like:

- Social Media Management
- Content Creation
- Customer Service
- Chat Support
- Internet Research
- Copy and paste, mining, scraping, and data entry.
- Email Management
- Schedule Management

Feel free to message me and let's collaborate if you believe we're a good fit. ❤️

Irene Destura
Quezon City, Philippines
erindestura1994@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry | Lead Generation
Email Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergraduate 2020
Bachelor of Arts in Communication

Undergraduate 2012
Bachelor of Science and Entrepreneurship

2015
Associate Degree in Computer Science

Asian Institute of Science and Technology

2021 - 2024
Concentrix (Technology)
(Chat Support Advisor)

Technical Chat Support

2021 - 2021
PoshBelle Manila
(Social Media Manager)

- Social Media Management
- Social Media Marketing
- Branding
- Content Creation
- Copywrite
- Engagement

2020 - December 2020
Mama's Homemade Delicacies
(Social Media Manager)

- Social Media Management
- Social Media Marketing
- Branding
- Content Creation
- Copywrite
- Engagement

2017 - 2020
TPG (Telecommunication)
(Customer Service Representative)

Telco Account

- Inbound and outbound calls.
- Offline tasks such as sending emails.
- Troubleshooting
- Customer Service

2015 - 2017
Sitel Philippines Inc. (Insurance)
(Customer Service Representative)

- Inbound calls
- Billing
- Sending document (proof of coverage, ID cards etc)
- Customer service

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry | Lead Generation

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines
Email :
erindestura1994@gmail.com


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