2018
Bachelor of Science in Business Administration Major in Marketing Management
Cebu Technological University
More Info About Me
I am a mother of 2 beautiful and smart daughters and supported by a loving and caring husband. I’ve started working at home as a Virtual Assistant since the pandemic started and have been a consistent VA for Amazon small business owners. I have a clean track record of having no absences and have always supported the decisions of my clients by providing my own professional opinion as to how the business can grow. I am known to be independent and I know I am. Just provide me with what you want and I can deliver and execute your goals in the least amount of time with the least or an equal number of resources based on your investments. I know how to take care of a client, I have exceptional customer service skills in all mediums, emails, phone and chats. I am confident in my presentation skills and I can hold my own against anyone in a conversation. I can help you grow your business.
My Skills and Competencies
Social Media Management
Lead Generation
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
Kadra Kitchenware Ltd.
(Amazon Customer Service Specialist)
Answer daily messages, process replacement through ShipStation, track and provide order status to customers. Post photos done by graphic designers to Amazon store. Some admin task like entering data to sheets etc.
2021
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2022
Yul LLC
(Amazon Virtual Assistant)
Answer daily messages, post to Amazon store. Check products from Alibaba and communicate to
manufacturers/Sellers.
2020
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2021
Prism Plus Ltd
(Customer Service Representative)
Answer customer issues through Zendesk call, chat and email.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.