2018
Bachelor of Science in Business Administration Major in Marketing Management
Cebu Technological University
Seasoned Virtual Assistant
Hi, I’m Immaculate! I am a skilled and adaptable professional with a wealth of experience in lead generation, social media management, SEO, and Shopify dropshipping. Over the years, I have honed my expertise in customer service, inventory management, and product listing, particularly on platforms like Amazon. I also have experience in the Healthcare industry and real-estate.
As a virtual assistant, I have been privileged to work on diverse tasks, including administrative support, creating training documents, and onboarding new team members. My focus is on delivering high-quality work that supports my clients’ business growth.
I am passionate about continuously learning and upskilling to meet the ever-changing demands of today’s digital landscape. My goal is to provide exceptional service that not only meets but exceeds client expectations, fostering long-term partnerships built on trust and results.
Let’s work together to elevate your business!
My Skills and Competencies
Social Media Management
Lead Generation
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2022
Kadra Kitchenware Ltd.
(Amazon Customer Service Specialist)
Answer daily messages, process replacement through ShipStation, track and provide order status to customers. Post photos done by graphic designers to Amazon store. Some admin task like entering data to sheets etc.
2021
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2022
Yul LLC
(Amazon Virtual Assistant)
Answer daily messages, post to Amazon store. Check products from Alibaba and communicate to
manufacturers/Sellers.
2020
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2021
Prism Plus Ltd
(Customer Service Representative)
Answer customer issues through Zendesk call, chat and email.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
SEO Specialist
Help with keyword research, on-page and off-page support, and website review.