Hey I am Ida Grace

More Info About Me

As a virtual assistant,

I can offer you a wide range of services and support. For example, I can help you with scheduling appointments, setting reminders, answering basic questions, providing weather updates, playing music or podcasts, finding information on the internet, and more. Additionally, I can adapt to your preferences and personalize my responses to suit your needs. Whether you're looking for a quick answer or need help with a complex task, I'm here to assist you in any way I can.

Ida Grace B. Bacerra
Iloilo City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
FB Ads
Cold Calling | Appointment Setter

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Hotel and Restaurant Technology

2019 - 2023
iQor
(Customer Service / Sales)

As a customer sales representative, I provide them with detailed information about the products or services that they're interested in. I answer any questions they may have about the product's features, pricing, warranty, and availability. If the customer is unsure about which product to choose, I help them compare products to find the best fit for their needs.

I also offer them special promotions, discounts, or package deals that may be available. If they're interested in making a purchase, I assist them in completing the transaction, including processing payment and arranging for shipping or delivery.

In addition to product-specific assistance, I provide them with excellent customer service throughout the entire purchasing process. This includes promptly responding to your inquiries and concerns, and providing them with updates on the status of their order.

Ultimately, my goal as a customer sales representative is to ensure that they have a positive experience and are satisfied with their purchase.

2017 - 2017
CNS ELAMP Education Inc
(English Teacher)

As an ESL (English as a Second Language) teacher working with Korean students, my primary role is to help students improve their English language skills. This includes teaching them vocabulary, grammar, reading, writing, and speaking skills in English.

One important aspect of teaching Korean students is helping them improve their pronunciation. As English and Korean have different sound systems, Korean students may struggle to produce certain English sounds. Therefore, I provide them with plenty of practice opportunities, feedback, and guidance to improve their pronunciation skills.

In addition to language skills, I also help my Korean students understand the cultural context and nuances of the English language. This includes teaching them idioms, slang, and cultural norms, which can help them communicate effectively with native English speakers.

Overall, as an ESL teacher working with Korean students, my goal is to help my students gain confidence in their English language abilities and achieve their personal and academic goals.

My Services

Appointment Setting | Customer Service | Cold Calling

Outbound calling of potential customers, setting up appointments, and providing customer assistance.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Testimonials


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Iloilo City,
Philippines


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