2015
BSBA Marketing
University of Mindanao
Professional Executive Assistant
I bring a meticulous attention to detail and a steadfast commitment to excellence in every task, from complex project management to day-to-day administrative duties. My relentless pursuit of accuracy and efficiency ensures that all aspects of executive support are handled with the highest standards, contributing to seamless operations and strategic goal achievement. By consistently going above and beyond, I foster trust and reliability, becoming an integral part of the leadership team's success through unwavering dedication and high-quality work.
Professional Skills
Executive Assistant/ Data entry Professional
Lead Generation
Data Entry Professional
Executive Assistant
Certificates
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My Experience and Education
march 10 2025
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december 6 2025
Highland Real state Partners
(Customer Service/ Admin staff)
Responding to Inquiries:
Answer questions from tenants regarding payments, lease terms, property rules, and services.
Provide guidance on procedures like work order requests, maintenance issues, or lease transfers.
Handling Complaints:
Address tenant concerns promptly and professionally.
Escalate urgent issues (like HVAC failures, safety hazards) to the appropriate team.
Processing Payments:
Record rent and other payments accurately.
Inform tenants about balances, late fees, and payment plans.
Maintenance Coordination:
Receive and log work order requests.
Coordinate with maintenance or external vendors to resolve issues.
Follow up with tenants to confirm resolution.
Communication:
Provide timely updates regarding requests, approvals, or policy changes.
Maintain clear and polite communication via phone, email, or text.
Lease Management Support:
Assist with lease renewals, transfers, and term clarifications.
Ensure proper documentation is completed and filed.
Customer Experience:
Ensure tenants feel heard and supported.
Promote a positive relationship between tenants and property management.
2022
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2023
Hardworkx Janitorial and Manpower Services
(Branch Executive Assistant)
Manage Emails and Reporting (Daily/Weekly/Monthly)
Daily Data Encoding
Manage Daily Cash Reports/ Supplies/ Collections/ Deposits/Expenses/ Petty Cash Fund/Liquidations
Manage Inventory
Manage Schedules for repair
Handles Call and Messages from Customers
Handles queries and request
Manage Bank Deposits
Manage Branch Request
2021
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2021
ZB Ventures FC LLC
(Data Entry Professional)
Incharge of entering all data into different computer databases.
Managed ang maintain effective record keeping, organizing files to collect information for future use.
November
-
January
Saf Property Management
(Executive Assistant/ Customer Service)
Responsible for taking inquiries for possible tenant, updates scheduled payments from the renters.
Conduct initial interview for the potential tenant for the required credit scores.
Analyzing potential's good record for credit by checking their pay stubs, bank statements and some supports from the government.
Checking day to day potential's inquiries from website accounts like Zillow, Turbo Tenant, Affordable Housing and more.
Assist potential's house/property viewing via online.
Manage Social Accounts
Graphic designing
My Services
Lead Generation
Internet Research, Real Estate, Email Marketing Strategy, and Chat Support
Data Entry / Web Researcher
Business Management, Data Encoding, Process improvement, and Microsoft Office
Executive Assistant
Time Management, Communication Skills, Financial Management, and Research and Analysis