2008
Bachelor of Science in Secondary Education
RIZAL MEMORIAL COLLEGES
More Info About Me
Efficient, result-oriented, and extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to follow instructions and to produce the quality work output that is required of me.
My Skills and Competencies
Admin Support
Lead Generation
Customer Service
Data Entry
Email Marketing
Social Media Management
Certificates
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My Experience and Education
2021
-
2024
Linkerdots
(Lead Generation Specialist / Email Marketing Expert)
• Generated and qualified potential leads through social media platforms, cold calling, emails and other various channels
• Created and executed cold email marketing campaigns
• Tracked email marketing KPIs and lead-generation activities
2021
-
2021
DESIGNER FIRST-WEBSITE AND BRANDING AGENCY
(Cold Caller)
• Handled outbound calls to qualify leads
• Kept record of calls and useful information using google spreadsheet
2021
-
2021
STEALTH AGENTS
(Social Media Campaign / Facebook Outreach)
• Raised awareness of the company brand or content
• Identified target audience
• Reached out to prospects with personalized messages
• Sets appointments
2016
-
2020
SHANFARI HOTELS AND RESORTS
(Customer Service / Admin Support)
• Handled inbound/outbound calls
•Managed emails and chat support requests
• Managed the reservation system and performed bookings, cancellations, and reservations amendment
• Assisted guests with flight bookings and in-city transportation
• Acted as a sales liaison between a hotel guest and local travel companies and tour operators
• Created and maintained files for employees and hotel guests
• Ordered workplace supplies
2008
-
2013
LG ELECTRONICS
(Sales Representative)
• Raised brand awareness and increase sales by promoting the product
• Provided technical support to customers
• Conducted market research to identify selling possibilities and evaluate customer needs
• Kept management informed by submitting activity and results reports such as daily call reports and weekly work plans
My Services
Lead Generation
Qualify potential leads via different channels such as market research, cold calling, email campaigns, and social media.
Customer Service
Cater to queries & requests from customers while making sure their needs are met to deliver superb customer service.
Administrative Support
Help executives with the day-to-day running of the business by assisting with clerical and administrative processes.
Email Marketing
Creating and monitoring email campaigns. Tracking campaign results and assisting additional digital marketing efforts.
Social Media Management
Building social media strategy, creating multimedia content, increasing followers, and driving engagement.