October 2010
Bachelor of Science in Commerce
University of Cebu
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Appointment Setter
Virtual Assistant
Customer Service Representative
Sales Representative
Certificates
My Experience and Education
2025
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2025
IT CON
(KEAP Manager)
Manage and maintain the Keap CRM system, ensuring data integrity and functionality.
Build, test, and optimize automation workflows and sales funnels.
Create, schedule, and monitor email marketing campaigns and sequences.
2024
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2025
Jeppson Law Office
(Phone Intake Specialist)
Answer incoming calls promptly and professionally.
Gather relevant information from callers to assess their needs.
Document caller information accurately into the system.
Schedule appointments based on availability and caller preferences.
Provide information about services and answer general inquiries.
Ensure privacy and confidentiality of client information.
Transfer calls or escalate issues to appropriate departments when needed.
Follow up on messages and return calls as required.
Maintain a positive and empathetic tone during all interactions.
Compile daily or weekly reports on call statistics and outcomes.
2023
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2024
Bank of England Mortgage
(Administrative Assistant)
Handles all administrative tasks including social media
Content Creator
Appointment setter
Email Marketing
2023
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2023
Inframail.io
(Facebook Outreach Associate (Part- Time))
Utilizing Facebook platforms for messaging about cold emails
Employing Inframail to send 500-1000 emails daily
Ensuring emails avoid landing in spam by using Inframail's features
2022
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2023
M Precision Cleaning
(Admin Assistant (Part Time))
Handles a cleaning company that does scheduling, messaging, emails, and invoice. All are administrative tasks.
2022
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2022
Farmer & Wright PLLC
(Phone Intake /Appointment Setter)
Set up an appointment with the US client who wants to file for Bankruptcy and do inbound and outbound calls.
2021
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2022
Love your site
(Admin Assistant ( Part Time))
Instagram and Facebook posting, Client prospecting, Updating sales reports, and Content creation.
2021
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2021
Clean Tech
(Appointment setter/ Admin assistant)
Outbound calls doing solar energy. Set an appointment for the technician to check if the house is qualified for solar energy installation. Fill up the form for qualifications and do some admin task.
March 2020
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February 2022
Cognizant Technology Solutions
(Senior Process Executive- Voice)
Customer service for all the items of Mattel including Barbie collectors, Hot Wheels collector and Mattel Creations
January 2018
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April 2019
Teletech
(Customer Service 2)
Assisting consumer who is having issue on there Foxtel Television Account
October 2013
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August 2016
Zylun Staffing Philippines
(Call Center Agent)
Inbound and Outbound Sales of Business loans
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Appointment Setter
Schedules consultations to clients who wants to file for bankruptcy, ensuring that important meetings are booked.
Virtual Assistant
Self-employed worker who specializes in offering administrative services to clients from a remote location.
Testimonials
Farmer & Wright PLLC
The client was satisfied with my performance and mentioned that I was a "ROCKSTAR."