2024
Bachelor of Science in Economics
Mindanao State University - Iligan Institute of Technology
Your everyday VA solution.
I am a reliable and detail-oriented Virtual Assistant with experience in customer service, marketing support, and administrative tasks. Skilled in email and calendar management, CRM tools, Google Workspace, Microsoft Office, and Canva, I help business owners stay organized and efficient. With strong communication, problem-solving, and multitasking abilities, I deliver professional support that allows clients to focus on growing their business. I look forward to the opportunity to work with you soon!
Social Media Manager
Social Media Management
Graphic Designer
Data Entry
Content Creator
Executive Assistant
Certificates
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My Experience and Education
February 2025
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September 2025
Alorica
(Customer Service Representative)
As a Customer Service Representative at Alorica, I provided professional and friendly support to telecom customers, handling high volumes of inquiries with a strong focus on first-call resolution and customer satisfaction. I managed billing concerns, processed service requests, and maintained accurate account updates using CRM tools. By actively promoting products and tailoring recommendations to customer needs, I consistently met and exceeded sales targets. Through strong communication, problem-solving, and multitasking skills, I built positive client relationships while adapting to a fast-paced, remote-capable environment—skills that are highly transferable to Virtual Assistant roles.
January 2024
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January 2025
SkillsVisa Travel Consultancy Services
(Marketing | Document Specialist | Executive Assistant | SMM | Data Entry)
At SkillsVisa Travel Consultancy Services, I managed client orientations, social media campaigns, and documentation, earning 95% positive feedback from attendees. I guided clients through the U.S. employment application process, achieving a 70% success rate and securing job offers for 7 out of 10 clients. I also provided interview coaching, streamlined document handling, and promoted services that converted leads into paying clients—generating nearly PHP 900,000 in revenue within one year.
January 2019
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March 2019
MSU-IIT Cooperatives Buru-Un Branch, Iligan City, Philippines
(Accounting Staff)
During my work immersion, I actively managed and organized journal entries utilizing Microsoft Excel. I efficiently sorted and alphabetically organized financial files, ensuring easy accessibility and streamlined record-keeping.
June 2018
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March 2019
Binuni Dimolugan National High School, Iligan City, Philippines
(Sports Writing | Creative Writer)
As a campus journalist, I dedicated myself to writing sports articles and mastering sports terminology, which significantly enhanced my creative writing abilities. This endeavor was particularly rewarding as it led to my achievement of 5th place out of 26 competitors in a school writing competition. It not only highlighted my passion for journalism but also underscored my commitment to producing high-quality content and engaging storytelling within the realm of sports reporting.
My Services
Data Entry / Web Researcher
Surfing the web's waves to snag the info you crave. COUNT ON ME! 🤩
Social Media Management
Let’s elevate your social media presence and convert followers into loyal fans. ✨
Executive Assistance
Optimizing schedules, handling correspondence, and enhancing efficiency with precision and professionalism. 👓
Travel Management
✈️ Have a trip coming up? Whether it’s for business or leisure, I’ve got you covered! From booking flights and hotels to