I am a dedicated and detail-oriented Medical Virtual Assistant with over 3 years of hands-on experience as a Medical Office Assistant in Canada. I hold a diploma in Medical Office Assistant/Unit Clerk, which has equipped me with a strong foundation in medical administration, patient coordination, and healthcare documentation.
My experience in clinical and administrative settings has made me proficient in scheduling, billing, EMR management, and providing top-tier support to both healthcare professionals and patients. I am also trained in FOIP (Freedom of Information and Protection of Privacy Act), and understand the importance of confidentiality and compliance under HIPAA, ensuring patient information is always handled with the utmost care and professionalism.
I bring efficiency, empathy, and a strong work ethic to every task, and I’m passionate about supporting healthcare teams virtually with reliable and organized assistance.
Bredin College
Schedule patient appointments in-person and by phone.
Handle prescription and requisition faxing, scanning, and electronic filing (Health Quest).
Take and record patient vitals (BP, temperature, height, weight).
Manage referrals and follow-ups with specialist offices.
Proficient in Alberta Netcare and electronic charting (indexing, attaching reports).
Strong communication skills and a patient-focused approach.
A conversational virtual assistant designed to help patients and healthcare providers manage electronic health records (
A virtual assistant feature that helps patients understand, manage, and process their healthcare billing and insurance c
A virtual assistant-enabled communication system that allows secure, real-time or asynchronous messaging between patient
A virtual assistant module that helps clinics and hospitals streamline marketing communications and general admin tasks
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