2015
Hospitality and Culinary Arts
Punlaan School
Your Best Virtual Assistant
Hello! I am Honey Jane, but you may call me Honey. I am 28, a mother of one, and I live in the Philippines. As a dedicated freelance Virtual Assistant with intensive training and a background in insurance and healthcare accounts, I bring a strong combination of organizational skills and a client-focused approach.
With experience as an outbound call center agent, I am well-versed in communication, data management, and customer service. Additionally, my role as an online English tutor and various positions in customer service have sharpened my ability to connect with diverse clients and manage tasks efficiently. My intensive training has further enhanced my skills in virtual assistance, ensuring I deliver top-notch support.
Suppose you’re looking for a Virtual Assistant with expertise in the insurance and healthcare sectors who will go above and beyond to enhance your business operations. In that case, I’m here to be your reliable partner in success.
Let's work together and accomplish remarkable goals!
My Skills and Competencies
Managing Patient Records
Patient Care
Medical Service
Customer Service
Appointment Scheduling
Administrative Support
Time Management
Attention to detail
Certificates
My Experience and Education
2024
-
2024
51 Talk Company
(Part- time Online English Tutor)
Conduct sessions on grammar, vocabulary, pronunciation, reading, writing, and conversation skills.
Evaluate progress, provide feedback, and adjust teaching methods.
2022
-
2023
Divertex Telecommunication Services
(Outbound Call Center Agent (Healthcare Account))
Make calls to potential or existing customers to verify their information and address their insurance-related inquiries.
Provide detailed information about insurance policies, claims, and coverage.
2020
-
2022
I Love MilkTea Shop
(Barista/Cashier)
Prepare a variety of milk tea drinks and other beverages according to standardized recipes, ensuring high quality and consistency.
Operate the cash register, handle transactions, and manage the till with accuracy.
Monitor inventory levels and restock supplies as needed.
2015
-
2020
Pico de Loro Beach and Country Club
(Pastry Staff)
Create a variety of pastries, desserts, and baked goods, ensuring to meet the hotel's standards for taste and presentation.
Follow standardized recipes to maintain consistency and quality in all pastry items.
Keep track of inventory levels and replenish supplies to maintain proper stock levels.
My Services
Administrative Support
Offering remote assistance with administrative support, project management, and various essential tasks.
Medical Specialist
Monitors and evaluates patient services, including the management and assessment of the appointment scheduling system
Customer Support
Assist patients with concerns and questions, provide service details, and handle appointment requests and scheduling.