2021
BA- Communication
Cebu Normal University
My Skills and Competencies
Cold Calling
Appointment Setting
Administrative Task
Quality Assurance Specialist
Real Esate VA
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
Tallbridge Real Estate
(Real Estate VA)
- Calling leads and confirming property information using Xencall
- Comparing property prices and estimating property wholesaling possibilities
- Making reports, meeting with client and engaging in organizational communication through Slack, Zoom, and Skype
2021
-
2021
EWC Virtual Hub (Agency)
(Real Estate VA)
- Finding seller through cold-calling using Calltools
- Managing SMS and replying inquiries using BatchLeads
- Submitting lead using Podio and Webforms
- Making reports, meeting with client and engaging in organizational communication through Zoom and Skype
2018
-
2019
Live2Sell
(QA Specialist)
- Evaluating calls according to quality standards and making reports for audit
- Closely live monitoring callers' phone behavior to check if they are following quality protocols
- Tabulating leads in Excel form for agents' KPI for performance evaluation - Facilitating call calibration for best phone practices discussion
- Searching and creating lead profile using LinkedIn and search engine or data mining
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Cold Calling / Appointment Setting
As an appointment setter, my primary responsibility is to contact leads, often on cold calls, from a list to explain the