2016
BSBA Major in Marketing Management
Lyceum of the Philippines University - Cavite
More Info About Me
Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the Virtual Assistant requirements and will bring immediate value to company's goals.
Previously, in my IT Service Desk Analyst role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in data entry and mail management with proficiency in customer service.
I believe my critical thinking, communication and time-management abilities will support and drive your continued organizational success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Virtual Assistant
Certificates
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My Experience and Education
2018
-
2019
DML Photography
(Graphic Designer)
Study design briefs and determine requirements
Schedule projects and define budget constraints
Conceptualize visuals based on requirements
Prepare rough drafts and present ideas
Develop illustrations, logos and other designs using software or by hand
Use the appropriate colors and layouts for each graphic
2019
-
2023
Indra Philippines Inc.
(Service Desk Analyst)
• Identify and diagnose issues and problems
• Categorize and record reported queries and provide solutions
• Support problem identification
• Advise users on appropriate course of action
• Monitor issues from start to resolution
• Escalate, if needed, unresolved problems to a higher level of support
• Provide essential online security advice and support
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.