2024
BS Psychology
Southwestern University PHINMA
About
I’m an introverted person who finds joy in reading, embracing peaceful moments, and spending time with dogs. I’m focused and goal-driven, always striving to achieve my objectives. I approach work with a high level of organization, ensuring that I stay disciplined and efficient in reaching my goals.
My Skills and Competencies
Social Media Management
Data Entry
Customer Service
Administrative Tasks
Scheduling
Executive Assistance
Certificates
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My Experience and Education
2024
-
2025
QQ English
(Administrative Staff)
As an Administrative Staff member, I am responsible for scheduling classes, managing both students’ and teachers’ schedules, and addressing customer concerns and requests. Additionally, I monitor daily student attendance to ensure smooth operations and effective communication within the organization.
2022
-
2022
Concentrix
(Customer Service Representative)
As a Customer Service Representative for an Amazon account, I am responsible for answering customer inquiries, resolving issues, and providing support. My duties include tracking orders, addressing concerns, and processing refunds to ensure a smooth and satisfactory customer experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Provide executive assistance by managing schedules, administrative tasks, and offering general support.