2018
Bachelor of Science in Information Technology
UNIBERSIDAD DE DAGUPAN
More Info About Me
I am an enthusiastic and diligent professional currently serving as a CQA II at Microsourcing. With my eagerness to learn and willingness to acquire new skills, I am committed to enhancing my proficiency in my field. My good work ethics enable me to deliver exceptional results and ensure customer satisfaction. I have a strong problem-solving ability, which helps me to navigate complex situations and provide prompt solutions. Furthermore, I value the importance of teamwork and possess a collaborative mindset, allowing me to work efficiently with my colleagues towards achieving common goals. I also believe that failures are learning opportunities, and I take immediate action to correct any mistakes to prevent further errors.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
MicroSourcing
(FQA Associate)
• Quality Control: Reviewed product images and information to ensure accuracy and consistency with Client Standards, achieving 98.5% accuracy rate or higher, while correcting typos and missing information as necessary or submitting for redo.
• Time Management: Completed all assigned tasks within a timely manner, while exceeding daily production task goals of 100-120 FQA per day and assisting team to meet 99% on-time goal.
• Process Improvement: Participated in team meetings and chat groups, provided process improvement ideas, and shared techniques with other team members, while auditing posted product data for consistency and accuracy as requested.
2020
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2022
MicroSourcing
(CQA II)
• Reviewed product images to identify required information for accurate data capture, selected appropriate attributes, and ensured that the information matched packaging and formatting standards.
• Exceeded minimum daily production task goals while improving speed and quality of work, contributing to team's success in meeting on-time goal of 99%.
• Demonstrated versatility by being fluent in two Core service areas and showing interest in learning additional areas, allowing me to pivot between tasks and services as required, including auditing posted product data for consistency and accuracy.
2018
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2020
MicroSourcing
(CQA I)
• Skilled in accurately capturing product information from images and selecting relevant attributes for data entry while meeting formatting standards.
• Demonstrated ability to ensure high-quality product records by achieving at least 95% accuracy rate in data entry.
• Experienced in meeting daily production goals, prioritizing timely completion of assigned tasks, and assisting the team to meet on-time goals.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.