2011
BACHELOR OF SCIENCE IN NURSING
Bataan Peninsula State University
More Info About Me
A proficient and bilingual professional with years of experience in social media management, sales, marketing, customer service, administration and HR, I have a proven ability of combining creative and strategic thinking with adaptive and competitive leadership qualities, better positioning companies for success.
My Skills and Competencies
Social Media Management
Content Creation
Sales and Marketing
Leadership
Customer Service
Technical Writing
MS Office
Canva and FotoRus
Admin Support
Administration
Project Management
Research
Analytics
Human Resources
Certificates
My Experience and Education
2019
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2024
AXA Philippines
(LICENSED FINANCIAL ADVISOR / VIRTUAL ASSIST AMBASSADOR)
-Solicit applications for insurance, investment and such other business for the company
-Utilize digital platforms in promoting products and services
-Conceptualize and publish digital content for products and services promotion
-Manage social media platforms for business promotion, visibility, and reach
-Handle and maintain multiple digital platforms for data entry and file storage
-Verify identity of clients and assess any potential risk before they are granted services
-Observe AML procedures to protect and preserve integrity of the business
-Process applications for insurance, investment, health statements and other official documents
-Service the needs and requirements of clients primarily in virtual setting
-Meet the key performance indicators specified by the company including sales and persistency
-Attend trainings and seminars as assigned by the company
2019
-
2021
AXA Philippines
(AGENCY MANAGER)
-Tasked primarily to recruit, train, supervise and develop agents under my direct supervision
-Verify identity of recruits and assess any potential risk before they are granted access to systems and services
-Observe AML procedures to protect and preserve integrity of the business
-Met the key performance indicators (KPIs) specified by the company including marketing, sales, recruitment and persistency
-Utilize digital platforms in recruiting and onboarding aspiring financial advisors
-Conceptualize and publish digital content for recruitment purposes
-Manage social media platforms for business promotion, visibility, and reach
-Handle and maintain multiple digital platforms for data entry and file storage
-Maintained personnel records and files
-Conducted fortnightly and monthly unit meetings
-Hosted branch meetings
-Led both unit and branch presentations
-Functioned at the same time as a Financial Advisor
April 27, 2015
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March 18, 2019
ARCMIXX CORPORATION
(ADMINISTRATIVE AND HUMAN RESOURCES MANAGER)
-Spearheaded adminsitrative and human resources management tasks
-Maintained administrative staff through recruitment, selection, orientation, and training processes
-Developed and implemented company policies
-Performed planning, monitoring and appraising job results
-Completed special projects by organizing and coordinating information and requirements with the top management
-Maintained professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks
-Set and managed manpower budget and costing
-Processed payroll of more than one hundred employees
-Analyzed wage and salary reports and data to determine competitive compensation plan
-Wrote directives advising department managers of Company policies regarding equal employment opportunities, compensation, and employee benefits.
-Consulted legal counsel to ensure that policies comply with Philippine Labor Laws
-Oversaw the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization
-Identified legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance
-Wrote and delivered presentations to corporate officers or government officials regarding human resources policies and practices
-Recruited, interviewed, tested, and selected employees to fill vacant positions
-Facilitated coaching, counseling and disciplining of employees
-Planned and conducted new employee orientation
-Kept records of benefits plans participation such as insurance and pension plan; personnel transactions such as hires, promotions, transfers, performance reviews and terminations; and employee statistics for government reporting
-Advised management in appropriate resolution of employee relations issues
-Administered benefits programs such as life and health insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance
-Investigated incidents and accidents and prepared reports for corrective action plans & insurance carrier
-Conducted wage surveys within labor market to determine competitive wage rate
-Prepared employee separation notices and related documentation, and conducted exit interviews to determine reasons behind separations
-Conducted research, generated reports and maintained Admin & HR database
November 13, 2012
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July 28, 2014
Fresh N' Famous Foods Corp. - Chowking
(Assistant Store Manager 3 (OIC))
-Accomplished business development activities by creating marketing opportunities and plans
-Met sales and marketing objectives by planning, developing, implementing and evaluating advertising, merchandising and brand promotion programs
-Determined gross profit plans by forecasting and developing sales quotas
-Performed client meet-ups, proposed deals and closed accounts
-Handled all queries of the customer regarding products or services offered
-Analyzed financial statement versus actual store performance
-Conducted marketing research, generated reports and maintained database
-Determined and ordered marketing materials
-Wrote promotional pieces intended for target markets and potential clients
-Managed bulk orders, events and booking venues
-Executed floor management during store operation including receiving of stocks
-Conducted daily, mid-month and month-end inventories
-Attended customers’ queries and complaints and conducted investigations
-Formulated and implemented corrective action plans and resolutions
-Accomplished daily accounting reports prior to store closing
July 11, 2012
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November 10, 2012
Catalisa Foods Corp. - Jollibee
(Marketing Assistant (Pre-Management Training Program))
Monitored and maintained marketing campaigns
Went on sales calls and met clients to promote brand and booked events
Assisted in event preparation, overlooked production schedule, attended the customers and helped the marketing manager on projects related to profit and sales improvement
Performed standard production process with emphasis on food safety
Closed deals and secured event contracts
Maintained workplace cleanliness and condition -both in customer and non-customer areas
Conducted daily stocks inventory
Facilitated cash handling & basic accounting procedures
Greeted customers upon store entrance and exit
Attended customers’ queries and complaints
Performed order-taking and floor duties
Served food and attended customer concerns
Observed proper food serving time and temperature
Reported regularly to the Manager
My Services
Administration
Setting of policies and giving orders that help in overall decision making within the organization.
Human Resources
Determine current and future hiring needs. Source out, onboard, and retain talent. Manage compensation and benefits.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing website and social media marketing materials.
Facebook Ads Manager
Creating and implementing advertising strategies. Developing and optimizing ad campaigns and analyzing key metrics.