2011
Business Administration Major in Management
New Era University
More Info About Me
Hi, My name is Hermenia, and I am a proficient and diligent data entry specialist. I have a proven track record of successfully completing all of my projects to the best of my abilities. With over 4 years of experience in this role, I am well-equipped to handle my duties and responsibilities with great efficiency. Additionally, I have been working as a Virtual Assistant for 2 years.
My expertise lies in efficiently gathering and analyzing data from a variety of online sources, such as websites and search engines. I possess the ability to quickly and accurately sift through large volumes of information to identify the most relevant and valuable data.
Regarding data entry, I am skilled in inputting information into a wide range of digital platforms, including spreadsheets, databases, and other software programs. I am capable of swiftly and precisely entering data from various sources, ensuring that the data is correctly formatted and free of errors.
Overall, I take pride in being a highly capable and efficient web researcher and data entry specialist. I am committed to providing valuable insights and support to businesses and individuals who require accurate and reliable data.
My Skills and Competencies
Executive Assistant
Social Media Engagement
Graphic Designer
Data Entry
Bookkeeping
Certificates
My Experience and Education
2021
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2024
BSC- Australia
(Freelance Virtual Assistant)
* Maintained daily monitoring and prompt response to potential customer inquiries regarding our company’s products and services on Facebook Groups.
* Monitoring Google Reviews for each Store Branches.
* Sending newsletters to customers such as promotions, product and service updates, and other relevant information on Shopify Account.
Maintained Clean-up process on Shopify.
2019
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2019
Collabera Technologies LTD | Manulife Philippines
(Portfolio Reconciliation Analyst)
* Responsible for timely and accurate completion of assigned reconciliations by performing manual reconciliation for processes not included in automation.
* Escalate and work closely with clients and custodian banks to ensure exceptions are resolved.
* Identify and investigate exceptions within the established time parameters.
2015
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2017
Accenture Inc
(Data Entry Associate)
* Responsible for end-to-end business transactions.
* Handles issue resolutions ensuring that the department and customers' needs are met.
* Assists with special projects as needed.
PROJECT POKEMON | Nov.2015-April 2016
Accounts Payable Associate | Auditor
* Verifying vendor invoices and performing posting in Readsoft accurately.
* Responding to emails and queries from Vendors and Business Units.
* Conducts Training for Auditors from India.
* Responsible for assisting the Quality Team to do audits daily for both the Manila and India teams.
* Generate daily, weekly, and monthly audit reports and conduct proper training for newly hired Auditors of India
Team.
PROJECT GENOME | April 2016-Feb 2017
Google App Reviewer
* Reviewing Google Apps in the Google Play store by classifying their importance, relevance and classification by rating them accurately.
2012
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2015
BDO UNIBANK, INC.
(Client Service Associate)
* The role involves the precise, effective, and punctual execution of over-the-counter transactions, which include deposits, withdrawals, payments, foreign currency exchange, and other miscellaneous transactions.
* Opening Accounts and maintaining client information.
* Provide exceptional customer service
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.