2014
Bachelor of Science in Information Technology Major in Digital Arts
Far Eastern University
More Info About Me
Result-oriented and dynamic professional with numerous years of experience as a quality assurance analyst, data management coordinator, and social media specialist. Has a solid background in technical and analytical abilities and a track record in quality assurance, data management, and social media strategy. Competent in identifying and fixing problems, streamlining processes, and guaranteeing the best levels of output and quality. Excellent team member and communicator who is committed to providing outstanding outcomes and assisting any organization in its success. Prepared to take on a new and demanding role while utilizing a broad skill set and creative mentality.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Intouch CX
(Quality Assurance Analyst)
Responsible for making sure that the quality and consistency of the services
offered to clients are up to par. Works closely with management, supervisors, and customer
service representatives to track, assess, and enhance output, procedures, and performance.
2019
-
2022
Sterling Talent Solutions
(Data Management Coordinator)
Is in charge of managing the data management, storage, and organization
inside the department. I'm responsible for making sure that data is handled safely, accurately,
and accessible in order to support business and decision-making.
2018
-
2019
GameClub
(Data Entry Specialist)
Responsible for helping with administrative tasks focused on collecting client
information, maintaining filing systems, and ensuring data are accurate and complete.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.