2014
Associate in Hotel and Restaurant Services
The Philippine Women's University
Get to Know Me
Good Day! I'm Henesie, a dedicated General Virtual Assistant. I am passionate about my work and bring enthusiasm to everything I do.
A service-oriented professional with 6 years experience in hospitality, gaming operations, customer service, and administrative support. Skilled in guest relations, compliance,team coordination, and documentation management. Known for excellent communication, organization, and problem-solving abilities—transferable to hospitality, customer service and admin roles.
Your Virtual Assistant,
Henesie
My Skills and Competencies
Virtual Assistant
Data Entry
Certificates
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My Experience and Education
2024
-
2025
Tiger Resort Leisure and Entertainment Inc.
(High Duty Casino Dealer)
•Supervised multiple gaming tables,ensuring accurate dealing,smooth operations,and policy compliance.
Monitored float security, detected irregularities,.and handled betting and payout transactions.
•Delivered high-quality customer service and assisted patrons with inquiries.
Guided junior dealers on game rules, procedures, and best practices.
2018
-
2024
Tiger Resort Leisure and Entertainment Inc.
(Casino Dealer)
•Conducted casino games instrict compliance with company policies and gaming regulations.
•Handled player transactions and monitored gameplay to detect irregularities or suspicious activity.
Delivered excellent customer service to enhance the player experience.
2016
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2018
Frsan Palace Hotel - Bahrain
(Waitress)
•Provided courteous service to guests, took orders accurately, and resolved issues promptly.
•Ensured cleanliness and organization in assigned service areas.
My Services
Data Entry / Web Researcher
A process of inputting or transferring data and search to the internet on a wide variety of topics