2013
Bachelor Of science In Nursing
University of Sto. Tomas Legazpi
More Info About Me
Passionate occupational health nurse ready to embark on a new journey as a medical virtual assistant. With a wealth of experience and unwavering dedication, I am poised to make a profound impact in the evolving realm of virtual healthcare. Equipped with invaluable insights into the US healthcare system, I am committed to delivering high-quality services with compassion and efficiency. Thriving in fast-paced environments, I'm knowledgeable in navigating telemedicine platforms and electronic health records systems to ensure seamless operations. My goal is to offer exceptional support to healthcare professionals and patients, enriching their experience and advancing the virtual healthcare landscape. Through dedication, skill, and compassion, I am ready to make a meaningful difference in creating a healthier and more connected world.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
Huitron Group LLC
(E-commerce Customer Support and Order Processing Specialist)
Customer Inquiries and Complaints:
Respond to customer inquiries and complaints promptly and professionally via email, chat, or other communication channels.
Provide accurate information regarding products, shipping, and order status.
Resolve issues promptly to ensure customer satisfaction.
Order Management and Editing:
Check all incoming orders in the shop system and ensure accuracy.
Utilize Photoshop to edit product images based on customer customization requests.
Work closely with clients to understand their customization preferences and provide mock-ups and previews before processing orders.
Order Processing and Tracking:
Process all orders efficiently and accurately, ensuring adherence to production timelines.
Liaise with third-party printing companies to fulfill orders and maintain quality standards.
Track order status and provide regular updates to customers as needed.
Shop Management:
Oversee the overall operation of the shop on platforms like Etsy.
Maintained product listings, updated inventory levels, and ensured accurate and current product information.
Implement strategies to optimize the customer experience and drive sales growth.
2018
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2024
Shopping Center Management Corporation
(Mall Nurse)
2013
-
2016
PLARIDEL INSURANCE COMPANY
(Administrative clerk)
policy processing, data management, compliance, customer service, claims support, and documentation/reporting
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.