Bachelor in Accountancy
Polytechnic University of the Philippines
Service oriented.
Polytechnic University of the Philippines
Attend to resolve customer complaints and inquiries through telephone and
face to face interaction. Make sure sound judgment is within established guidelines mandated
by the Department of trade and Industry, Bureau of Customs and the company policies related
to item return and replacement. Ensures that each complaint is resolved to the satisfaction of
the customer without prejudice to the company’s interest and reputation.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.