Hello! I am Hazuki

More Info About Me

Hello! I am Hazuki, your All-in-one Virtual Assistant.
I have proven experience in Customer Service, Technical Support, FB Ads Managing, and Data Entry. Gifted with a curious mind, I always tend to explore new things as to why I am expanding my knowledge into different skills. I believe that my willingness to be trained, eagerness to learn, strong will to succeed and keen eye for details will greatly benefit your business. Looking forward to working with you!

Hazuki P. Murafuku
San Pedro, Philippines
hpmurafuku@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service
Tech Support
FB Ads Expert
Graphic Designer
Data Entry

Certificates

General Virtual Assistance Training
Lead Generation and Email Marketing In-Depth Training
Basic Google Ads for Beginners Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
BSBAHRDM

Polytechnic University of the Philippines - San Pedro

2024 - 2024
Enigma Management
(Reddit Manager)

Oversees and promotes models' accounts to boost visibility and drive traffic, implementing strategies to enhance engagement and attract a larger audience.

2024 - 2024
Dealflow Acquisition Ventures
(Inbox Manager)

Manages inboxes by organizing, prioritizing, and responding to messages efficiently to ensure prompt and effective communication.

2023 - 2024
Arya Dance Academy
(General Virtual Assistant)

Searches potential studios through Google, sorting out data in Google Sheets, emailing/calling owners to make a booking for rental, drafts Facebook Ads.

2021 - 2022
Optum Global Solutions, Inc.
(Customer Service Associate)

Provides patient's benefits, and fill-out prior authorizations for Out-Patient, In-Patient, minor/major surgeries.

2021 - 2021
Accenture, Inc.
(Customer Service Associate)

Handles customer's billing inquiries and disputes, concerns about the internet and phone services, place/track an order and provides basic troubleshooting

My Services

FB Ads Management

Drafts and updates Facebook ads, ensuring accuracy and effectiveness before launch.

Customer Service (Voice&Non-Voice)

Handles customer concerns via phone, chat, or email, providing clear, prompt responses to build trust and resolve issues

Technical Support

Provides Tier 1 and basic troubleshooting.

Social Media Management

Handles social media by sending updates, responding to inquiries, and engaging with followers to enhance brand presence.

Data Entry / Web Researcher

Performs accurate data entry and web research, ensuring timely collection, analysis, and organization of information.

Inbox Management

Organizes and prioritizes inbox messages, responding efficiently to ensure prompt and effective communication.

Let's work together !

I am available for freelance projects.
Hire Me