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Bachelor of Science in Information Technology
Lyceum of the Philippines
More Info About Me
Highly organized and detail-oriented Virtual Assistant with 4 years of experience providing administrative support to busy professionals. Skilled in managing calendars, scheduling appointments , managing social media accounts and graphic designing. Proficient in Microsoft Office , Google Suite, Canva and Adobe Photoshop. Excellent communication skills and ability to work independently or as part of a team.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Bookkeeping
Customer Service
Administrative
Certificates
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Virtual / Administrative Assistant - Customer Service Support
2020
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Present
Freelancer
(Social Media Manager)
Developing and executing social media strategies to increase brand awareness, engagement, and conversions.
Creating, curating, and publishing high-quality content across various social media channels, including but not limited to Facebook, Twitter, Instagram, Youtube, LinkedIn, and Tiktok.
Monitoring and analyzing social media performance metrics and adjusting or improving strategies accordingly to optimize performance
Responding to social media inquiries, comments, and messages in a timely and professional manner
2018
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Present
Freelancer
(Graphic Designer/Traditional Art Commission)
Creating visual concepts, using computer software or by hand, to communicate ideas that inspires, and captivates consumers
Develop the overall layout and production design for various applications such as advertisements, brochures, magazines and corporate reports
Collaborate with creative directors, writers, and other designers to develop relevant information
Determine the best approach for projects by researching and analyzing relevant information
Present design concepts to clients or Creative directors for approval
Proficient in Adobe Photoshop, Canva, Filmora video editor
2016
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2022
Freelancer & Infinite Power Systems, Inc.
(Bookkeeping Associate/Assistant & Apprentice PROVA)
Oversee a company's financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations. Perform daily accounting tasks such as weekly, monthly or annually financial reporting, general ledger entries, and record payments and adjustments.Petty Cash handling. Liquidation, reimbursement and disbursement, Capital Assets Expense monitoring, facilities and maintenance budget monitoring, - Purchase requisition charging, and power consumption monthly update per plant.
2016
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2021
Infinite Power Systems, Inc.
(Virtual/Administrative Assistant: Customer Service (Support))
Act as the point of contact for internal and external clients. Maintain contact lists - Answering phones, transferring calls, emailing, faxing, copying, filing, and billing. Develop strong working relationships with technicians and other third-party contractors. Work with clients, vendors, other departments, production, and other employees. Plan meetings and take detailed minutes.
Develop and maintain a filing system. Provide exceptional administrative support to the third partner while establishing and coordinating overall departmental functionality, as well as data entry for Capital Asset Expense update, Department Budget monitoring, and document processing to accounting personnel - Submit and reconcile expense reports (Liquidation, reimbursement, Disbursement). Update and maintain office policies and procedures. Create and distribute email, memos, letters, faxes, and forms. - Write and distribute email, correspondence memos, letters, faxes and forms. Maintain and update the entire company's purchase requisition, document, and job/work order base through SharePoint. Order office supplies and research new deals and suppliers. Assist in the preparation of regularly scheduled reports. HR Assistant - attendance and schedule of Technicians, processing of salary/emergency loans, compiling job/work order for billing purpose, VP of operations, team manager Assistant and customer service - support.
2022
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2022
Calamba City Health Office
(Admin Staff)
Encoding patient's information and Medical History in E-Konsulta and Philhealth. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Process and distribute incoming and outgoing mail and packages
Order and Maintain Office Supplies
2012
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2016
FILMM
(Data Entry Specialist)
Enter data accurately and efficiently
Verify data accuracy and completeness
Maintain records of data input and output
Conduct research to gather additional data as needed
Generate reports and summaries of data as required
Collaborate with other team members to ensure data accuracy and completeness
2010
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2011
City Government office of Calamba
(Data Entry Specialist)
Modernizing Revenue Enhancement System - , responsible for digitizing data for storage purposes. They work in the administrative department - collecting Residential, commercial, industrial properties information, maintaining an organized filing system, and reviewing data for completeness and accuracy.
My Services
Appointment Scheduling & Calendar Management
Set up meetings, manage appointments, and coordinate travel arrangements.
Data Entry & Management
Accurately input, track, and manage data in your systems and software.
Social Media Management
Establish & maintain a powerful online presence. From content creation & posting to engagement & analytics
Customer Service & Support
Provide service to customers with support via email, chat, or phone. Handle inquiries and resolve customer issues
Administrative Support
Organize schedules, manage email, handle correspondence, and ensure important tasks are completed on time.
Bookkeeping & Financial Support
Handle invoicing, expense tracking, and other administrative financial tasks.
Testimonials
Alvin Lapitan
I had a great experience working with Hazel on a motorcycle sticker design. Her creativity and attention to detail brought my vision to life, and she delivered promptly, making the process enjoyable. Hazel is professional and responsive, always addressing my questions quickly and going the extra mile for satisfaction. I highly recommend her for graphic design needs, as she consistently exceeds expectations and ensures project success.
Sonia D.G.
"I'm just another ecstatic customer of Hazel's Head. I trust her with all of my design needs since she is kind, has a quick turnaround, is very affordable and reasonable in terms of price, creative, and cutting-edge."
Em Gaza
Working with her has been nothing short of amazing. Her expertise in managing complex schedules, facilitating effective communication, and handling technical documentation.
Every time she needs assistance, I am always ready to help, and in return, she has taught me everything I need to know for any task. Her dedication to her work and her positive attitude make her a joy to collaborate with. I highly recommend Hazel for any role that demands efficiency and a proactive approach. She is truly an asset to any team!
JP Garcia
Working with Hazel has been a fantastic experience, her ability to manage complex schedules, communication, and handling technical documentation with precision has greatly supported our department. I highly recommend her for any role requiring efficiency, and positive attitudes.
J.V. Cemine
I had the pleasure of working with Hazel as our Virtual Administrative Assistant, she has been an asset to our department. Her attention to detail, and proactive approach consistently ensure smooth operations and exceptional support.
Highly recommended!
Rodel Alvarez
Her knowledge in navigating audit compliance, managing intricate documentation, and ensuring our records are impeccable is nothing short of remarkable. Every time I reach out for assistance, Hazel responds with promptness and professionalism that sets a standard for excellence.
Working alongside her has been a transformative experience. Hazel not only handles complex schedules with ease but also fosters seamless communication across departments, making collaboration effortless. Her proactive approach ensures that every challenge is met with innovative solutions, and her dedication is evident in everything she does.
I wholeheartedly recommend Hazel for any future role. Any team would be incredibly fortunate to have her on board, as she is an irreplaceable asset who consistently drives efficiency and excellence.
John Christopher B
Hazel has been an invaluable asset to Elixir Cold Brew Coffee. Her responsiveness and ability to deliver stunning designs promptly have significantly enhanced our brand. I highly recommend her to anyone in need of a talented graphic artist!