Undergraduate
BSN
Jose Rizal University
More Info About Me
I am committed, diligent, and self motivated individual who enjoys learning new activities. I can adjust my priorities while maintaining a positive mindset and work ethic. I make it a point to finish my responsibilities on time to produce a high quality work that is expected of me.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
JP Morgan Chase
(HR Specialist)
2019
-
2020
JP Morgan Chase
(Account Specialist II (Amazon))
2016
-
2017
ADP Philippines, Inc – Makati City
(Senior Report Analyst – MAS HRB Open Enrollment)
• Manages the OE Mailbox system, which involves the timely assignment and even distribution of workload across the OES population. Considers multiple factors when assigning workload, including volume, project complexity, associate schedules, etc.
• Facilitates re-assignments as may be triggered due to client escalations/ requests or availability contingencies.
• Maintains the Capacity and Productivity Dashboards that include real-time and historical reporting of OES utilization and case completion.
• Case progress management (Follow through on case movement between OE and Carrier Connections Team – or any other unit the OE team has dependency on.
• Escalate issues impacting capacity or utilization to the business unit manager; and any form of associate negligence (with regard to workload management / SLA compliance) to team manager when necessary.
• Performs other analogous duties assigned.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.