Bachelor of Science in Business Administration major in Business ManCourseagement
Holy Angel University
I'm a business management major, I graduated from Holy Angel University last 2019. I enrolled in several online courses and boot camps for General Virtual Assistant. I am working towards upgrading my skills some more, especially with VA-related skills, and getting actual experience or more comprehensive training in calendar management, inbox management, and social media management. And actually getting hired as a VA.
Holy Angel University
● Answers Inbound and Outbound calls as well with email and live chat
● Use CRM tool for hotel reservation: PEGA tool and TED tool
● Assist the guest request /concerns regarding their reservations such as Modification, Cancelation, Complaint and Special Request
● Verify customers deposit and payment
● Provide the guest with request information concerning the facilities and policy of the Hotel in a knowledgeable and timely manner.
● Preparing and managing the clinic’s application for accreditation of different Health Care Organizations ∙ Develop, negotiate and evaluate company contracts on behalf of an organization.
● Ensuring that both parties are complicit with the terms of the contract, as well as ensuring that all contracts abide by local and federal laws.
● Setting orientation with the other parties with the CEO to discuss the Memorandum of Agreement. ∙ Giving training to newly hired admin on how to process HMO availments.
● Assist the clients in availing the medical services they are subscribed for and ensuring that they do not face any hassles for the same in the hospital.
● Maintaining records, checking inventories, making reports, etc.
● Preparing and managing the hospital’s application for accreditation of different Health Care Organizations ∙ Priming of patients before admittance
● Explaining to the patients and their relatives/responsible parties of the hospital's policies on admissions, as stipulated in the Admission Agreement and Consent Form
● Facilitating the admissions of patients and coordinating with the billing and nursing departments.
● Input of patients’ charts in the computer system.
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