2008
Bachelor of Science in Information Management
University of Rizal System
More Info About Me
Hi My Name is Hazel Gabuya. I'm married with a lovely daughter . My objective is to establish a long-lasting relationship with my clients by exceeding their expectations and profitably meeting their needs.I will assist you in developing a deeper understanding of your target market and audience so that you can strategically plan the expansion of your brand. Project and time management are both skills I have fairly well. I have the capacity to balance numerous competing priorities. Both verbally and in writing, I can effectively communicate. Also, I can confidently work both alone and with others in a group.
My Skills and Competencies
Social Media Management
Sales and Marketing
Data Entry
Customer Service Assistance
Lead Generation and Telemarketing
Certificates
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My Experience and Education
2022
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2022
Insurance Support Services Intl. Corp.
(Customer Care Associates)
Full-Service Customer Care for a Traditional Whole life Insurance policy under MetLife and Brigthouse Financial Providing customers with detailed information about Life Insurance policies . -Processing payments, withdrawals, loans and surrender request over the phone. Processed Death Claims etc.
2015
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2022
Teleperformance Inc.
(CUSTOMER SERVICE REPRESENTATIVE/QUALITY ASSURANCE SPECIALIST)
Helping our guest in their Hilton Hotel reservation such us new booking, modification and cancellation of hotel room reservation, either for an individual or for group booking such us business conferences, wedding events, birthday occasions etc.
Responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet established quality standards
2013
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2015
One World Connections
(Customer Care Representative)
Lead Generation, Telemarketer, Order taker, etc
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.