2013
Bachelor of Science Degree in Hotel and Restaurant Management
Far Eastern University
More Info About Me
Hi, I'm Hazel, and I'm here to offer my versatile skills as an Ecommerce Virtual Assistant, specializing in Shopify.
I am an experienced Shopify Product Lister Dropshipping store in Europe, I ensure that our products are accurately presented with well-crafted titles, detailed descriptions, and high-quality images. By highlighting the key selling points and addressing potential customer concerns, I create listings that inspire confidence and generate interest. In addition, I’m a Social media/E-commerce business owner and a social media Manager of my own business. My responsibilities include photo and video product photography, creating graphics designs for monthly products, and handling administrative tasks.
I have been managing my business's Facebook Page and e-commerce marketplace since 2020. My passion for social media, content creation, and graphic design especially in photography has inspired me to pursue a career in E-commerce Virtual Assistant. I am eager to develop my skills in this field further and make a successful career.
Let's connect and discuss how I can help your business succeed! I am excited to collaborate with your Shopify dropshipping business. If you have any questions or need further information, please don't hesitate to reach out.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Shopify Specialist
Certificates
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My Experience and Education
October 2023
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July 2024
JCNetwork
(Shopify Product Lister / Product Researcher)
• Listing products on the Shopify store.
• Responsible for creating comprehensive product pages, ensuring all details are accurate and engaging.
• Translate product details and descriptions when necessary, using tools for translation.
• Add size guides to relevant product listings.
• Uploading and positioning product photos and videos to enhance visual appeal.
• Responsible for adding product categories and new collections, ensuring accurate details.
• Regularly auditing product listings to ensure they are correctly set up and optimized for our customers.
• Tracking all the orders that are not moving and making a report.
• Product Research using Ads Library Facebook, and Tiktok. Conducts deep dives into consumer data, market conditions, competitor strategies and hot selling product of the competitors.
September 2023
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June 2024
Liman Glass
(Basic Graphic Designer / Product Lister / Product Researcher( Tiktok / Shopee.ph / Lazada.ph))
• Develop compelling graphics and layouts for use on social media and in product materials.
• Responsible for concept, design and production of innovative, high quality print and digital artwork
• Responsible for creating comprehensive product pages, ensuring all details are accurate and engaging.
• Responsible for adding product categories and new collections, ensuring accurate details.
• Regularly auditing product listings to ensure they are correctly set up and optimized for our customers.
• Product Research using Ads Library Facebook, and Tiktok. Conducts deep dives into consumer data, market conditions, competitor strategies and hot selling product of the competitors.
• Tracking all the orders that are not moving and making a report.
2020
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2023
Shopee.ph / Facebook Page Seller
(E-commerce Business owner)
• Creating a list of products on the E-commerce Marketplace such as (Facebook Page and Shopee.ph)
• Track down inventory sales and deliveries to avoid common inventory challenges like overstocking and overselling.
• Managing my E-commerce Stores, Customer Service, Order Fulfillment, Processing Return and Refund.
2018
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2019
Raffles Hotel
(Receptionist / Waitress)
• Answering incoming phone calls from guests, about the availability of table reservations and upcoming events.
• Keep records of guests who visit the restaurant and input them on Databased.
• Keeping clear records of payments received and making detailed notes of balance payments.
• Providing excellent customer service to guests.
2013
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2015
Coffee Bean & Tea Leaf
(Shift Supervisor)
• Assists in creating, organizing, and maintaining data based on the company's requirements to ensure documents are accurate.
• Check emails and respond to them accordingly, and management's attention to certain emails when necessary.
• Record day-to-day financial transactions and conduct daily bank activities.
• Maintaining a fully stocked inventory and ordering food supplies, as needed
• Planning and executing all sales promotions effectively and efficiently.
• Responds proactively to prevent and resolve customer service situations.
• Responsible for the supervision of the Team members in maintaining the quality of service and product.
My Services
Shopify Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.
Graphic Design/Photo Editing
Creates visual designs to communicate messages or ideas for various media using typography, color, and images
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.