Hey I am Hazel Ann

More Info About Me

With experience as a receptionist in real estate and administrative assistant roles in both residential apartments and trucking services, I’ve developed strong organizational and multitasking skills. I’m now transitioning into the virtual assistant world, gaining expertise through online courses in virtual assistance and social media management. I’m excited to bring my experience and new skills to help businesses stay organized and grow their online presence.

Hazel Ann Yu Toscano
MANILA CITY, PHILIPPINES
Freelancer
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My Skills and Competencies

Email Management
Email Marketing
Administrative Assistance
Basic Graphic and Video Edit
Social Media Management
Data Entry
Lead Generation

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2007
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

LA CONSOLACION COLLEGE MANILA

2018 - 2023
YU RESIDENCE / APARTMENT
(ADMINISTRATIVE ASSISTANT)

· Managed rental agreements and tenant records, ensuring accurate and up-to-date files.
· Handled phone calls and inquiries from tenants and potential renters, providing information and addressing concerns.
· Assisted with rent collection, tracking payments, and sending reminders for due or late rent.
· Coordinated property maintenance requests and communicated with contractors for repairs.
· Scheduled appointments and property viewings for potential tenants.
· Managed daily office tasks, such as filing paperwork, organizing documents, and maintaining office supplies.
· Assisted with bookkeeping tasks, including tracking expenses and preparing reports for review.

2010 - 2018
TRI – M TRUCKING SERVICES
(SECRETARY / ADMIN ASSISTANT)

- Provided administrative support in a trucking/cargo shipping company, managing day-to-day office tasks, filing
paperwork, and coordinating schedules.
- Handled in-person and phone communication, ensuring prompt responses and professional interactions with clients and partners.
- Managed physical records, including invoices, shipment logs, and client information, maintaining an organized filing system.
- Assisted with customer inquiries and handled communications, ensuring efficient service and support.
- Performed data entry and managed office databases, ensuring accurate and up-to-date records.
- Scheduled and coordinated meetings and appointments, streamlining operations and improving organizational efficiency.

2007 - 2008
PHILIPPINE ESTATES CORPORATION
(RECEPTIONIST / LOGISTICS DEPARTMENT ADMIN ASSISTANT)

· Answered phone calls and directed inquiries, providing information about townhouses and condominiums to prospective clients.
· Scheduled and coordinated daily appointments and meetings for the supervisor, ensuring an organized and efficient calendar.
· Managed vehicle usage reports by tracking gas consumption for company vehicles, recording data in spreadsheets, and submitting reports to the accounting department for verification.
· Organized and maintained logistics files, ensuring efficient file management for easy retrieval.
· Greeted and assisted visitors, providing a welcoming and professional front-desk experience.
· Managed incoming and outgoing mail, packages, and deliveries.
· Performed general administrative tasks such as filing, photocopying, and maintaining office supplies inventory.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
MANILA CITY,
PHILIPPINES


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