College Level
Bachelor of Science in Accountancy
Tarlac State University
Incredibly Me
I am committed to scaling your business to the next level. Whether you're starting small or scaling up, I provide strategy, design, and growth services to maximize your e-Commerce. Also, I have six years of experience in combined customer service, tech, and handling financial accounts. Three awesome years working in financial accounts and almost two years of my working experience were spent with me working as a benefits and claims adviser for a US-based dental insurance campaign.
I consider myself an expert in the following tasks: phone communication, email and chat management, organizing schedules, data entry, dental insurance verification, and CDT codes and terminologies.
I am a self-motivated individual and I learn fast, and I am also very meticulous with my work. I am always willing to learn new skills and further improve existing ones. I hold a C2 level score (advanced) in the English Proficiency Test so you won’t have to worry about me having spelling mistakes or grammar errors, especially in written form.
Amazon Marketing Manager
Social Media Manager
Facebook Ads Management
Data Entry
Amazon E-commerce Expert
Customer Service Expert
Certificates
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My Experience and Education
July 2016
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February 2018
Sitel Philippines
(Benefits and Claims Advisor)
Program Name : MetLife Dental Insurance
Job Responsibility : Benefits and Claims Adviser
February 2013
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January 2016
Sutherland Global Services, Inc.
(Customer Service Representative)
Program Name: Account Now
JoB Responsibility : CSR and Activation Team
April 2012
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May 2012
Sutherland Global Services
(Customer Service Representative)
Program Name : FTD
Job Description : Customer Service and Order Entry
October 2012
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January 2013
Sutherland Global Services
(Technical Support Representative)
Customer Service Expert
Customer Service Expert
To answer customer questions quickly & effectively, resolve issues with empathy and care and improve brand credibili
Amazon E- commerce Expert
Amazon, WordPress, Shopify, Shopify Plus, Marketing Strategy and Conversion Rate Optimization.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.