2024
Bachelor of Science in Tourism Management
National University - Laguna
More Info About Me
I'm a Fresh graduate of Bachelors of Science in Tourism Management.
My diverse experience in customer service, event management, data handling, and digital marketing has equipped me with the ability to multitask and maintain professional standards in high-pressure environments. These skills are directly transferable to a virtual assistant role, where precision, efficiency, and excellent communication are essential for supporting clients and managing tasks remotely. I am adept at providing seamless customer service, managing administrative tasks, scheduling events, and coordinating communications between teams and clients. Additionally, my expertise in data management, financial organization, and digital marketing allows me to streamline business operations and ensure that projects run smoothly and efficiently.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
Royale Parc - Tagaytay (Internship)
(Front-desk officer)
-Managed check-ins, check-outs, and walk-in guests.
-Managed online reservations.
-Operated phone systems and managed online interactions to assist with guest inquiries.
-Phone operator acting as the main point of contact between guests and the back office.
-Payment handling for Room and Room service.
2024
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2024
Philippine Transmarine Courier (Internship)
(Flight Attendant)
-Conducts safety check before flight
-Passenger pre-flight checks, esp for passenger with additional needs.
-Ticket verification.
-Aircraft familiarization, including safety procedures and operational protocols.
-Provided exceptional customer service to passengers, ensuring a positive travel experience while meeting guest expectations and upholding safety requirements throughout the flight.
2020
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2022
Rcks Candy PH
(Co-owner)
-Managed backend tasks for an established business, handling data for 300 to 500 customers monthly.
Entered and updated customer details, orders, and billing/shipping information using Cognito forms and spreadsheets.
-Planned and scheduled consistent page postings to maintain brand reputation.
-Created content for order status updates, product teasers, live selling sessions, promotions, and customer engagement.
-Boosted posts and ads to strategically generate leads for new products.
-Handled financial management, ensuring proper cash flow and prioritizing essential expenses, including utilities.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.