Bachelor of Science in Business Administration
Christian Colleges of Southeast Asia
I’m Hanz, a reliable and driven Virtual Assistant with four years of chat support experience in fast-paced, performance-focused environments. Outside of work, I’m a gamer who enjoys mountain biking and working out to stay focused and disciplined, and I’m a family man with a wife and one child who motivates me to stay consistent and committed.
Last year, I transitioned into Email Campaign Operations for e-commerce brands. I now specialize in building weekly and monthly calendars, organizing assets and deadlines, creating clear campaign briefs, tracking progress and changes, and ensuring smooth handoffs for scheduling. I’m a fast learner who adapts quickly to new tools and systems and take pride in keeping campaigns accurate, on time, and well-coordinated.
Christian Colleges of Southeast Asia
handling customer service thru Email with customers who has concern on with their parcels
Managed subscriber conversations, maintained brand voice, and drove engagement and sales through effective chat communication
Manages email campaigns, calendars, assets, and scheduling to ensure smooth execution and on-time delivery
Accurately input, update, and organize data using Google Sheets and Excel with strong attention to detail
I plan and coordinate e-commerce email campaigns with clear calendars, briefs, deadlines, and smooth handoffs