Bachelor of Science in Business Administration
Northeastern Mindanao Colleges
Northeastern Mindanao Colleges
Develop and post engaging content, write compelling captions with clear calls to action, Plan and schedule posts to ensure consistent page activity, responds promptly and professionally to inquiries, comments, and messages about orders, prices, and customization, Address customer feedback, complaints, and suggestions with a positive attitude, Keep the page updated with accurate business details, Work with the home-baker or team to ensure availability of products promoted online, and Ensure photos and videos of cakes and pastries are high-quality and visually appealing to showcase the product's best features.
Responsible for processing and receiving payments and issuing official receipts to customers. I also handle additional items necessary, such as coupons, while providing an excellent customer service experience.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.