2022
Bachelor of Science in Radiologic Technology
Dr. P. Ocampo Colleges, Inc.
More Info About Me
Knowledgeable healthcare provider with significant background in radiology and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
My Skills and Competencies
Insurance Verification and Prior Authorization
Medical Coding and Billing
Medical Scribing and Transcription
Appointment Scheduling
Social Media Management
Data Entry
Content Creator
Claims Specialist
Certificates
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My Experience and Education
04/2023
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12/2023
Concentrix UP AyalaLand TechnoHub
(Customer Service Advisor)
• Handling international inbound and outbound calls. Operated in dynamic, high-volume environments to provide skilled assistance to more than 25 providers each day.
• Providing great quality of assistance for doctors, nurses, and their assistants about their patients benefits, eligibility, and authorization queries.
• Providing information and explanation on their claims.
02/2023
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03/2023
Southern Philippines Medical Center
(Radiologic Technologist Intern)
• Assisted both doctors and patients.
• Following strict compliance to achieve true lateral and true AP radiographic projections.
• Providing great quality of assistance given on trauma patients on their ER Xray.
• Handling over almost a hundred of patients a day with multiple examination each patient as expected of the largest government hospital in Philippines.
07/2022
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11/2022
Maguindanao Provincial Hospital
(Radiologic Technologist Intern)
• Assisted both doctors and patients.
• Spoke to customers in multiple dialects to resolve problems and answer questions.
• Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
• Instructed patients on proper positioning for imaging
03/2022
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06/2022
General Santos Doctors Hospital
(Radiologic Technologist Intern)
• Assisted both doctors and patients.
• Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
• Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Transforming verbal diagnosis from doctor into written records.
My Services
Medical VA / Healthcare VA
Appointment Scheduling, Medication Refill, Insurance Verification and Authorization, Medical Records Review, Medical Let
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.