Hey I am Hannah

Hi! I'm Hannah. Your Future Virtual Assistant.

Passionate and well dedicated Virtual assistant who’s looking for a great opportunity to work with you, I can be competent in terms of giving the best shot I’ve got for my works and for my passion. Doing what I love and enjoying the work while keeping the professionalism at it is to bring and exceed client’s satisfaction and expectations.
I have worked in the BPO industry for more than 3 years as a Customer Service Representative at Sagility former Hinduja Global solutions Inc. which trained me to have a better mindset on all things . I was able to meet all of the quality scores for daily, weekly, and monthly reports, and was awarded best agent after just four months being with the company. I learned to hone my multi-tasking and time-management skills, value patience, and above all. I’m a person who thrives in a fast-paced environment so right now I’m looking for a bigger challenge, and an opportunity. “I am an extrovert, so I enjoy jobs where I get to interact with the public and help resolve their issues. I have the initiative to perform tasks that I consider helpful to the business and to be able to suggest improvements and innovations along the way.

I am excited to bring an excellent quality service and delighted for the opportunity to work with you!

Hannah M. Punzalan
Tumauini, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Licensed Professional Teacher

Isabela State University Cabagan Campus

2019
Bachelor of Secondary Education Major in Social Science

Isabela State University Cabagan Campus

2019 - 2023
Sagility Former Hinduja global solutions
(Customer Service Representative)

-Help providers with questions on benefits and eligibility of patients
-Handle claims inquiries and disputes

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tumauini,
Philippines


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