Bachelor in Business Teacher Education
Polytechnic University of the Philippines
Hello! I am Hannah Joy Sario, a dedicated Virtual Assistant with over 1 year of experience supporting a US-based client. I specialize in handling AI-assisted customer orders for restaurants, ensuring smooth and accurate service.
I also bring 2 years of solid experience as a Customer Service Representative, where I developed strong communication and client management skills. I handled inbound and outbound calls, email, and chat with live customers. I loved resolving customers' issues and turning their negative experience into a positive one. Providing high satisfaction and a great customer experience is what matters in this job.
I’ve also been a Quality Technician at a manufacturing company, which strengthened my attention to detail, problem-solving, and process improvement abilities.
Key Skills & Strengths:
-Proficient in Microsoft Office and CRM Tools
-Strong teamwork and collaboration abilities
-Excellent communication and customer service skills
-Detail-oriented, adaptable, organized, and proactive
-Fast learner with a commitment to delivering high-quality results
Career Goal:
I am seeking opportunities in remote Virtual Assistant roles, where I can apply my skills in organization, customer support, and digital tools to help businesses grow while continuing to expand my expertise.
Polytechnic University of the Philippines
AI trainer
Handling chat, email and outbound calls with live customers under Food delivery account
Handling inbound, outbound calls and chats with live customers under Telco account
Checking the product's quality and performing various buy-offs to ensure that the product is within the specified limits or specifications.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.