2023
Bachelor of Science in Medical Laboratory Science
Cagayan State University
Tap my expertise!
Hi, you can call me Hannah. I am 23 years of age.
I am a results-oriented and well-trained virtual assistant. A professional who utilizes
expertise, excellent communication skills, and a strong work ethic to support customer satisfaction.
I may face challenges while fulfilling my duties; however, I overcome them by staying organized and setting clear goals. I am an expert in time management and have a knack for finding creative solutions to complex problems. I take great pride in my ability to stay on top of deadlines, multitask, and prioritize tasks.
I always believe that there is always something new to learn, therefore, I am invested in continuous learning and growth. My knowledge of productivity software and online tools makes me an invaluable asset when it comes to tackling any project.
Software used:
Microsoft Word, Google Sheet, Google Drive, and Google Docs
Manychats, Later
Grammarly, Quilbot, and ChatGPT
Tally, Namecheap, Dolphin Slack, Airtable, Notion, Click Up, and Hubstaff
Capcut, Canva, Facetune, and Loom
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Medical Virtual Assistant
Voice Artist
Certificates
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My Experience and Education
2023
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2024
Fanfare Agency
(Social Media Manager)
Overseeing a brand's presence on social media platforms.
Create and setup social media accounts
Maintaining and managing accounts across Twitter, Instagram, and TikTok
Creating content and Preparing content calendars
Provide captions and hashtags
Scheduling social media posts
Repurposing TikTok content without watermarks to other social media platforms
Responding to comments and messages
Engaging with followers
Creating strategies for increasing followers and engagement
Creating SOP and share it on notion
Data entry and file organization
2022
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2023
Veterans memorial medical center
(Data Entry Specialist ( Medical technologist ))
* Accurately entering data into a computerized system. This involves entering patient, doctor, and insurance information into the patient record system, entering laboratory results into the laboratory system, and entering medication orders into the pharmacy system.
* Understand and follow the data entry protocols of each system, which may include entering the data in a specific order and using standardized abbreviations.
2020
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2022
Freelance
(E- commerce Manager)
* Product Listing: list products on the platform, making sure descriptions and images accurately reflect the products for sale.
* Order Management: manage orders from buyers, including processing and shipping orders in a timely manner. Handle inquiries from buyers, such as questions about product availability, delivery time, etc.
* Customer Service: ensure that customers are satisfied with the products they receive. This includes providing support for any issues that may arise, such as providing refunds and responding to customer complaints.
* Inventory Management: keep track of their inventory and make sure to restock products regularly. This includes monitoring sales trends and stock levels to ensure enough products available for buyers.
2020
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2022
Freelance
(Social Media Manager)
* overseeing a brand's presence on social media platforms.
- Creating content
- Maintaining and managing accounts
- Scheduling social media posts
- Responding to comments and messages
- Engaging with followers
- Creating strategies for increasing followers and engagement
2019
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2019
City of Ilagan Youth Office
(Data Entry Specialist)
* Inputting data from various sources into a computerized data base
* Sorting information
* Alphabetical arrangement of different names and with corresponding information
My Services
Medical Virtual Assistant
Help healthcare workers with tasks such as managing front office, setting patient appointments, patient engagement, etc.
Graphic Design
Understanding the client's objectives and target audience. Turn ideas into images, colors, and typography
Social Media Management and Content Creation
Create engaging and relevant content. Develop a content calendar and plan campaigns. Analyze social media metrics
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.