Bachelor of Science in Office Administration
Santo Tomas College of Agriculture Sciences and Technology
Hi! I am Hannah, a freelance virtual assistant. Right after I graduated last year, I work right away as a marketing researcher interviewer (outbound call) for 3 to 4 months, it is a work-from-home job and a contractual account. After my contract ended, I focus to learn about virtual assistants. Luckily, I am able to get a client on my 1st try in applying as a VA. I am a very determined person, positive and good at self-learning.
Santo Tomas College of Agriculture Sciences and Technology
• -ADMINISTRATIVE Task
Data Entry
Calendar Management
Scheduling Appointments with Clients
File Management
• -CREDIT REPAIR SUPPORT
Organization of Credit Reports and Client Data
Review of Credit Reports
Coordination with Financial Institutions
Assistance with Disputes
Credit Repair Cloud Updates
• -CUSTOMER SERVICE
Handling Inbound Phone Calls and Inquiries
Monitoring Customer Concerns via Business Suit
Email Management
Providing Progress Updates to Clients
• Collecting and analyzing statistical data
• Providing analysis of industry competitors
• Designing surveys and questionnaires to collect customer information
• Identifying where to reach customers in order to collect data
• Evaluating data to ensure it is valid
• Communicating findings to marketers
• Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word processing.
Helping organize and maintain office common areas.
Coordinating events as necessary.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.