Bachelor of Science in International Hospitality Management with Specialization in Cruise Line Operations – Major in Culinary Arts.
Lyceum of the Philippines University
Hello! You may call me Hanna and I'm from the Philippines. I'm 29 years old, career-driven individual who always work with honesty, sincerity and professionalism. With my ability to maintain a high degree of patience even in the toughest situations, and strong management, teambuilding, and conflict resolution skills, I'm certain that I'm the one you're looking for!
Lyceum of the Philippines University
Successfully served as Studio Manager and Executive Assistant in a photography studio, overseeing seamless scheduling, preparation, and post-production for all booked sessions. Demonstrated strong capabilities in email and team management while supporting the CEO and Head Photographer. Adept at streamlining operations and cultivating a positive work environment.
Skillfully handled a diverse range of administrative responsibilities, including data entry, email management, and appointment coordination. Played a pivotal role in supporting the Senior Veteran Advisor and Commercial Life Insurance Agent, ensuring efficient workflow and effective communication.
Diligently coordinated and managed the scheduling of appointments between Life Insurance agent clients and potential leads, optimizing client engagement and fostering successful interactions.
Provided exemplary customer support by delivering valuable information, addressing inquiries, and resolving complaints through various channels, including phone, email, and chat. Ensured customer satisfaction through effective communication and problem-solving skills in a dynamic and fast-paced environment.
Established and operated a successful home bakery business as a sole proprietor. Executed end-to-end responsibilities, including online marketing, production, and customer service. Crafted and sold a diverse range of baked goods, specializing in desserts, breads, and baked pastas. Demonstrated entrepreneurial skills in managing all aspects of the business to ensure quality products and customer satisfaction.
Led food preparation efforts with precision and creativity while collaborating with fellow cooks to ensure seamless kitchen operations. Demonstrated a keen eye for detail in maintaining high-quality culinary standards. Contributed to a collaborative and efficient kitchen environment within the dynamic setting of a Hotel Resort and Casino.
Served as a crucial part-time member of a wedding planning team during college. Assumed responsibility on the event day by providing dedicated assistance to the bride and/or groom during preparations. Managed reception desk duties with professionalism and efficiency during event receptions, ensuring a smooth and memorable experience for clients and their guests.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Provides administrative support to ensure efficient operations.