2017
Bachelor of Science in Information Technology
AMA Computer College Lipa
More Info About Me
I am a HEALTHCARE VIRTUAL ASSISTANT for 3 years and an experienced Customer Service Representative for 2 years. I bring up this experience excelling in tasks such as eligibility verification and claims processing in collaboration with healthcare providers. Proficient in essential tools like Imagine, provider portals, 3cx, and more. My skills and experience make me confident that I will contribute a lot in bringing a team success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
M&D Capital Premier Billing LLC
(Freelancer (HEALTHCARE VA))
Calling insurance companies to make a
follow up about claim status, payment
status or denials.
Posting payments and denials to the
system.
Handling 4 facilities with different
doctors.
Uploading or sending medical records
and negotiation to the insurance.
Making reports about the EOB or EOP
that I received via fax or email.
Working closely with supervisors.
2020
-
2021
Results CX
(Customer Service Representative)
Assisting patients about benefits of the
plan.
Processing the orders of the patients.
2018
-
2019
Teleperformance
(Customer Service Representative)
Assisting passengers in changing or canceling their flight reservations using the manual tool
AMADEUS or GDS.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.