2023
International Business Human Resources
Fanshawe College, London Ontario
Human Resources - VA
I am a versatile HR professional with a strong background in business human resources and a passion for exploring new opportunities in the virtual assistant (VA) world. With experience in customer service, quality assurance, and HR operations, I bring a well-rounded skill set that can be applied to various virtual assistant roles. I have a strong desire to explore the virtual assistant field, where I can utilize my organizational skills, attention to detail, and ability to handle multiple tasks efficiently. I am proficient in using MS Office applications and have excellent communication skills, both written and verbal.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Virtual Assistant
Customer Service Representative
Human Resources
Certificates
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My Experience and Education
June 29, 2023
-
current
Lake Louise Inn
(Human Resource Coordinator)
- Pre-screening of applicants
- Updating Company Policies and Procedures
- Onboarding
- Administrative Assistant
- Processing Payroll
- Collecting confidential files
- Preparing orientation for Occupational Health & Safety
- Coaching and providing feedback to new hires
- Processing WCB
2021
-
2023
Shoppers Drug Mart (Pharmacy)
(Cashier, Cashier Supervisor and Canada)
As Cashier and Cashier Supervisor. Help customers to ring their items thru cash tills or self check out. Created reports both for opening and closing end of day. Filled up lottery tickets and cash tills. Created inventory for the whole store.
2019
-
2021
Sitel Philippines
(Quality Analyst)
Audited Calls to ensure that quality service were provided, created reports daily, weekly, and monthly, both internally and externally for clients and for the company needs.
2014
-
2019
51Talk
(ESL Teacher)
teaching english as second language to Chinese kids, teenager, university students, and BusinessESL owner.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.