2007
Bachelor of Arts in English
Quezon Colleges of Southern Philippines
More Info About Me
Have multiple transferable skills and expertise, high self-motivation in providing accuracy and quality of work, confidence, great working ethic, and responsible individual towards life and work
My Skills and Competencies
Customer Service / Virtual Assistant
Copywriting
SEO Specialist
Bookkeeper
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Intrepidity Works
(Customer Service Representative)
Responding promptly to customer inquiries.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Monitoring and tracking orders
- Handling and resolving customer complaints regarding a product or service
- Email outreach specialist
- Product listing
2017
-
2019
Delibites Concept Corporation
(Liason Officer)
- Processing of business permits, building permits and other legal documentation for the company
- Prepare for documentation of the stores before it will be set up
2013
-
2014
Mero Media AS
(Lead Assistant / Administrative assistant)
- Researching, administering and managing task for a digital media project.
- Planning ang Organizing schedule appointments and maintain calendars.
- Responsible for preparation of confidential documents and reports
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with s
Bookkeeping
I can perform daily accounting tasks such as monthly financial reporting, general ledger entries, and record payments an
Graphic Designer
I can create visual concepts, by hand or using computer software, to communicate ideas that inspire, inform, or captivat
Copywriting
I am proficient in collaborating with management, customers, and control groups to identify optimal products and service
SEO Specialist
Search engine optimization is one of the most important aspects for any company these days, and it's something I am very