2019
Bachelor of Science in Psychology
Mindanao State University
More Info About Me
I'm a Licensed Psychometrician and a Certified Human Resource Associate. For the past three years, I have worked as a Virtual Assistant with a wide range of duties, including Customer Service, Email Support, Video/Photo Editing, and other Administrative Tasks. Initially, I was employed as a business support, primarily managing email inboxes, calling clients, and verifying documents. After a few months, I was placed in Quality Assurance, where I check applications to determine whether they were eligible for grants given to small businesses impacted by the Covid-19 pandemic, drought and flood. This experience honed my skills in both administrative support and quality assurance in a dynamic work environment.
My Skills and Competencies
Social Media Management
CRM Management
Data Entry
Content/Article Writing
Administrative Tasks
Certificates
My Experience and Education
2021
-
2024
Outsource Access | Lendistry
(Virtual Assistant)
• Receiving Documents
• Pulling Secretary of State (SOS) Report
• Pulling Clear and Credit Report
• Email Support and Administrative Tasks
2017
-
2017
UNHCR
(Data Entry)
• Enter data into the organization’s database accurately.
• Monitor the accuracy and completeness of the data entered.
2016
-
2016
Note Taking Express
(Transcriptionist)
• Transcribe audio recordings into written documents.
• Proofread and edit transcripts for accuracy.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Administrative Tasks
Email and Calendar Management Customer Service Video and Photo Editing CRM Management