2022
Bachelor of science in Nursing
La consolacion College of Daet
Versatile Virtual Assistant with Expertise in a Variety of Tasks
Hello, my name is Gurpreet Singh, but you can call me Guri. I am a hardworking individual who is passionate about delivering quality work and achieving results. Throughout my career, I have developed a reputation as someone who is dedicated and reliable, always going the extra mile to meet and exceed expectations. Whether it's meeting deadlines or taking on additional responsibilities, I take pride in my strong work ethic and strive to bring my best to every task I undertake.
In addition to being a hard worker, I am also known for my friendly and approachable nature. I believe that fostering positive working relationships is essential in creating a harmonious and productive work environment. I enjoy collaborating with others and am always open to new ideas and perspectives. My friendly demeanor allows me to easily connect with colleagues and clients, ensuring effective communication and a positive working atmosphere.
Dedicated and versatile professional with over five years of combined experience in customer service, virtual assistance, and social media management. Demonstrated expertise in administrative support, cold calling, and recruitment within the real estate industry. As a certified Coffee Master, I bring a unique blend of creativity, precision, and customer-centric focus. Skilled at building rapport with diverse clients, streamlining processes, and managing high-volume tasks with efficiency and attention to detail.
Proficient in handling marketing strategies, recruitment efforts, and administrative tasks while providing exceptional customer service. I have a proven track record in managing social media campaigns, enhancing brand visibility, and driving engagement. My ability to communicate fluently in multiple languages, including English, Punjabi, Hindi, and Filipino, allows me to connect with a global audience effectively. Passionate about delivering excellence, whether brewing the perfect cup of coffee or recruiting top talent for the mortgage industry.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Video Editor
Medical VA
Appointment Setter
Cold Caller
Certificates
My Experience and Education
2019
-
2019
Bigburger’s Food Corporation (McDonald’s SM Hypermarket)
(Service Crew/ Local Store Marketing)
Greet customers as they enter and thank them for their business as they leave;
• Ensure food safety standards are being followed;
• Prepare food according to the burger chain’s specifications;
• Clean and maintain designated area during downtime;
• Take customer orders correctly and efficiently;
• Resolve customer complaints as necessary by redoing their order.
Jan 2024
-
August 2024
NEXA MORGAGE
(Appoitment Setter/ Real Estate VA)
• Managed cold calling operations, engaging potential clients to introduce mortgage services and assess their needs.
• Recruited and onboarded loan officers, coordinating interviews and handling communication throughout the hiring process.
• Provided administrative support, maintaining organized records and assisting with client and loan officer inquiries.
• Ensured smooth communication between the loan officers and clients, contributing to the overall success of recruitment campaigns and client satisfaction.
2019
-
2024
Freelancer
(Video Editor)
Organized assets by collecting data from camera media, transcoding video, and audio files and managing file backup to digital asset management system..
Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
2022
-
2024
Rustan’s Coffee Corporation (Starbucks Philippines)
(Coffee Master / Senior Marketing Specialist)
Perform multiple job duties and provide excellent customer service.
Taking orders at the counter and drive-thru and make coffee, tea, and other drinks to customer specifications.
Others duties may also include operating cash registers and credit card machines.
Cleaning the coffee machines, eating areas, restrooms, and preparation areas during a normal shift.
2020
-
2024
Freelancer
(Social Media Manager)
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community. Able to do the planning and strategies to what to post. Branding is important as well as content creation.
2018
-
2022
Freelance
(Medical VA)
As A Medical VA I can prepare and assemble medical record documentation/charts for physician(s).
Make and Receive calls for all patient inquiry and concerns.
Ensure medical record compliance.
Update patient history, physical exam, and other pertinent health information. Review medical notes and create discharge summary reports.
My Services
Video Editor
Editing and assembling recorded raw material into a suitable, finished product ready for broadcasting. The material may
Medical VA
As A Medical VA I can prepare and assemble medical record documentation/charts for physician(s). Make and Receive calls
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Recruitment Specialist/Appointment Setter/Cold Calling
Managed cold calling operations, engaging potential clients to introduce mortgage services and assess their needs. • Re
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.